Assistant General Manager

UFC Gym; Waipahu (HI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Health insurance

Dental and Vision insurance (for eligible employees)

Paid Time Off (PTO) and flexible scheduling

Tuition assistance

Opportunities for career advancement

Training & development

Wellness resources

Job summary

UFC Gym in Waipahu, Hawaii, seeks an Assistant General Manager to support the General Manager in driving sales performance and ensuring operational excellence. This leadership role involves coaching the team towards hitting targets and upholding the UFC Gym brand standards.

Successful candidates will have 1-3 years of sales experience, strong communication skills, and a background in supervisory roles. Benefits include a competitive salary, health insurance, and opportunities for professional growth.

Qualifications

• 1–3 years of sales experience and at least 1 year in a supervisory or leadership role.
• Ability to stand for long periods and lift between 50–120 lbs.
• Current CPR/AED certification required; a nationally recognized Personal Training certification is a plus.

Responsibilities

• Assist in supervising front-line staff and department leads for smooth daily operations.
• Support the onboarding and ongoing development of new team members.
• Assist in managing the guest pipeline, including lead generation and outreach.

Skills

Strong communication skills

Proficiency in basic computer systems (Office/Google Workspace)

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Overview

The Assistant General Manager (AGM) has a key leadership role, responsible for supporting the General Manager with driving sales performance, operational excellence, and a world-class member experience. You will help lead and coach the team to ensure the gym hits its targets and maintains the high standards of the UFC GYM brand.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Dental and Vision insurance (for eligible employees)
• Paid Time Off (PTO) and flexible scheduling
• Tuition assistance and clear opportunities for career advancement
• Opportunity for advancement
• Training & development
• Wellness resources

Key Responsibilities

Team Support & Leadership

• Daily Management: Assist in supervising front-line staff and department leads to ensure smooth daily operations.
• Training: Support the onboarding and ongoing development of new team members to ensure they meet brand expectations.
• Ambassador: Act as a role model for the "Train Different" philosophy, fostering an energetic and welcoming environment.

Sales & Growth

• Lead Production: Assist in managing the guest pipeline, including lead generation, outreach, and touring prospective members.
• Goal Achievement: Help the team reach monthly membership and private coaching targets.
• Promotions: Execute in-club events and community outreach to drive awareness and new member sign-ups.

Operations & Service

• Member Retention: Proactively engage with members to ensure satisfaction and address concerns before they escape.
• Club Excellence: Conduct regular "walk-throughs" to ensure the facility is clean, safe, and fully functional.
• Admin Support: Assist the GM with scheduling, inventory management, and ensuring compliance with all company policies.

Qualifications

• Experience: 1–3 years of sales experience and at least 1 year in a supervisory or leadership role.
• Skills: Strong communication skills and proficiency in basic computer systems (Office/Google Workspace).
• Education: High School Diploma or GED required; bachelor’s degree preferred.
• Physical: Ability to stand for long periods and lift between 50–120 lbs.
• Certifications: Current CPR/AED certification required; a nationally recognized Personal Training certification is a plus.