Assistant General Manager

Aqua-Tots Swim School; Dayton (OH); Presencial; USD 40.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance w/ HSA & FSA options

Employer-paid dental and vision

401(k) with company match

Paid Time Off (PTO)

Parental Leave

Employee discount on lessons

Descripción de la vacante

Aqua-Tots Swim School in Beavercreek, OH seeks an Assistant General Manager to lead daily operations, support the General Manager, and drive guest satisfaction across our swim program. You’ll oversee front desk, aquatics, scheduling, and team development in a safety‑minded, family‑focused environment.

The role emphasizes sales growth, high‑quality lessons, and consistent brand standards. Flexible availability, 1+ years of management experience, and CPR/CPO credentials are valued; the company

Formación

• 1+ years of management experience (operations, hospitality, education, or retail preferred).
• High School diploma or GED required; Bachelor’s degree preferred.
• CPR certified & Certified Pool Operator (CPO) license (or willing to obtain — training provided).
• Strong customer service and people leadership skills.
• Flexible availability to meet the needs of the school.

Responsabilidades

• Support School Operations – help oversee daily school operations, maintain facility and brand standards, and ensure pool, deck, and front office run smoothly.
• Lead Front Desk & Aquatics Teams – provide leadership and support to Front Desk teammates and Aquatic leadership for consistent service and accountability.
• Drive Customer Experience & Sales – educate families on the Learn to Swim program, support enrollment conversations, and ensure a positive experience for every family.
• Manage Scheduling & Coverage – assist with team scheduling and daily staffing for swim lessons and front office operations.
• Coach & Develop Teammates – assist with hiring, training, mentoring, and evaluating teammates while maintaining a positive, high-performing team culture.
• Monitor Quality & Consistency – ensure lessons, customer interactions, and facility standards reflect the Aqua-Tots brand.
• Support School Performance – assist the GM in tracking sales performance and supporting operational initiatives.

Conocimientos

Leadership

Customer service

People management

Team building

Scheduling

Problem solving

Educación

High School diploma or GED

Bachelor’s degree

Herramientas

CPR certification

Certified Pool Operator (CPO) license

Descripción del empleo

Assistant General Manager – Aqua-Tots Swim School (Swim School Manager, Operations Manager, Sales Manager)

Location: Beavercreek, OH

Job Type: Full-Time

Pay: $40,000-$45,000 + Monthly Bonus Opportunities

Schedule: Flexible availability required, including afternoons/evenings and weekends to meet the needs of the school and season.

Benefits

• Health Insurance w/ HSA & FSA options
• Employer-paid dental and vision
• 401(k) with company match
• Paid Time Off (PTO)
• Parental Leave
• Employee discount on lessons

The Assistant General Manager role leads team development, customer experience, sales growth, and daily swim school operations in partnership with the General Manager to ensure families receive world-class swim lessons in a safe and welcoming environment.

Welcome to Aqua-Tots!

At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life.

Are you looking for a company that invests in its leaders and promotes growth from within?

Do you thrive in a mission-driven culture where your work makes a difference every day?

If so, you may be exactly who we’re looking for. The right leader will be welcoming, enthusiastic, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold.

What You’ll Do

• Support School Operations – Partner with the General Manager to help oversee daily school operations, maintain facility and brand standards, and ensure the pool, deck, and front office operate smoothly.
• Lead Front Desk & Aquatics Teams – Provide leadership and support to Front Desk teammates and Aquatic leadership to ensure consistent service, communication, and team accountability.
• Drive Customer Experience & Sales – Help maintain high customer engagement by educating families on the Aqua-Tots Learn to Swim program, supporting enrollment conversations, and ensuring a positive experience for every family.
• Manage Scheduling & Coverage – Support team scheduling and daily coverage to ensure proper staffing for swim lessons and front office operations.
• Coach & Develop Teammates – Assist with hiring, training, mentoring, and evaluating teammates while helping maintain a positive, high-performing team culture.
• Monitor Quality & Consistency – Ensure swim lessons, customer interactions, and facility standards consistently reflect the Aqua-Tots brand and experience.
• Support School Performance – Assist the General Manager in tracking sales performance, monitoring customer feedback, and supporting operational initiatives that help the school grow.

What We’re Looking For

• 1+ years of management experience (operations, hospitality, education, or retail preferred)
• Strong customer service and people leadership skills
• Someone who thrives on building teams, solving problems, and creating positive experiences
• Flexible availability to meet the needs of the school
• High School diploma or GED required; Bachelor’s degree preferred
• CPR certified & Certified Pool Operator (CPO) license (or willing to obtain — we’ll provide training)

Legacy Swim School proudly operates 44 Aqua-Tots locations across multiple states, creating opportunities for leaders to grow their careers within our expanding organization.