Assistant General Manager

Drury Hotels Company; Dallas (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Mentorship

Career development

401(k)

Job summary

Drury Hotels is seeking an Operations Leader at our Richardson, TX property to provide expert leadership across all hotel departments and ensure outstanding guest service.

You will train, develop, and coach team members to achieve success in their roles while driving quality, service, profitability, and strong team performance.

Bachelor’s degree in hospitality or related field is preferred and prior supervisory hotel experience is encouraged; join a company with recognized awards and incentives.

Qualifications

• Bachelor’s degree in hospitality, business, or related field preferred.
• Minimum of one-year supervisory experience; hotel experience preferred.
• Passion to serve others and exceed guests’ expectations.

Responsibilities

• Provide leadership across all hotel departments and guest service.
• Train, develop, and coach team members to succeed in their roles.
• Deliver on quality, service, profitability, and team metrics.
• Model QA best practices and meet or exceed all measures.

Skills

Leadership

Guest service

Operations

Coaching

Training

Education

Bachelor’s degree in hospitality, business, or related field

Job description

You belong at Drury Hotels.

Property Location:

165 Cityline Drive - Richardson, Texas 75082

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There’s a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are … and well compensated for all you accomplish.

• Work-life-balance– Flexible scheduling, paid time off, hotel discounts and free room nights

• _Career growth -_Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

• _Health and well-being -_Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

• _Retirement -_Company-matched 401(k)

• Award-winning- Ranked among Newsweek’s America’s Greatest Workplaces 2025

• _Incentives -_Quarterly bonuses (we succeed together!) based on hotel results
• _Incentives -_This position is eligible for a semi-annual bonus based on hotel and company performance

WHAT YOU WILL DO

Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will:

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
• Train, develop, and coach team members to achieve success in their roles
• Deliver on key business metrics of quality, service, profitability, and team
• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

WHAT WE EXPECT OF YOU

• Passion to serve others and exceed our guests’ expectations
• Bachelor’s degree in hospitality, business, or related field preferred
• Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred