Assistant General Manager

Drury Hotels Company; Marion (IL); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Mentorship & career growth

Health and well-being benefits

Company-matched 401(k)

Flexible scheduling & hotel discounts

Quarterly bonuses

Semi-annual bonus eligibility

Job summary

Drury Hotels in Marion, Illinois is seeking an Operations Leader to provide expert leadership across all hotel departments and to deliver exceptional guest service. You will guide teams, drive key metrics, and model QA best practices daily.

The role offers growth in a family-owned company with competitive pay, bonuses, and comprehensive benefits. A Bachelor’s degree in hospitality or related field and supervisory experience are preferred.

Qualifications

• Bachelor’s degree in hospitality, business, or related field preferred.
• Minimum of one-year supervisory experience; hotel experience preferred.
• Passion to serve others and exceed guests’ expectations.

Responsibilities

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service.
• Train, develop, and coach team members to achieve success in their roles.
• Deliver on key business metrics of quality, service, profitability, and team.
• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures.

Skills

Leadership

Guest service

Coaching

Team development

Communication

Education

Bachelor’s degree in hospitality, business, or related field

Job description

Property Location: 2706 West DeYoung - Marion, Illinois 62959

YOU BELONG AT DRURY HOTELS
Be valued for what you do and who you are ... and well compensated for all you accomplish.

Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered.

So Much More®

Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

WHAT YOU CAN EXPECT FROM US

• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

• Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program

• Retirement - Company-matched 401(k)

• Work-life-balance – Flexible scheduling, paid time off, hotel discounts, and free room nights

• Incentives - Quarterly bonuses (we succeed together!) based on hotel results

• Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance

WHAT YOU WILL DO

Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will:

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service

• Train, develop, and coach team members to achieve success in their roles

• Deliver on key business metrics of quality, service, profitability, and team

• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

WHAT WE EXPECT OF YOU

• Passion to serve others and exceed our guests’ expectations

• Bachelor’s degree in hospitality, business, or related field preferred

• Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred

Rise. Shine. Work Happy.

The pay range is: 57866.99 - 72333.74.

The starting wage may be above the minimum rate, based on relevant experience, skills, and education.

We will be accepting applications on an ongoing basis.

Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly “+1 Service” bonus.