Assistant General Manager

Drury Hotels Company, LLC; Columbus (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

PTO

Hotel discounts

Free room nights

401(k) match

Bonuses

Career growth

Job summary

Drury Hotels Company, LLC in Columbus, OH seeks a results-driven leader to oversee hotel operations and guest service excellence. You will guide training, development, and coaching to empower team members to exceed standards and drive profitability.

The role emphasizes hands-on leadership, collaboration across departments, and consistent delivery of quality experiences for guests. A hospitality background supports success in this on-site role.

Qualifications

• Bachelor’s degree in hospitality, business, or related field preferred.
• Minimum of one-year supervisory experience with demonstrated leadership success.
• Hotel experience preferred.

Responsibilities

• Provide expert leadership across all departments of the hotel and lead guest service delivery.
• Train, develop, and coach team members to achieve success in their roles.
• Deliver on key business metrics of quality, service, profitability, and team.
• Model quality assurance practices daily and meet or exceed all measures.

Skills

Leadership

Guest service

Coaching

Team development

Education

Bachelor's degree in hospitality, business, or related field

Job description

Property Location: 8805 Orion Place - Columbus, Ohio 43240

WHAT YOU CAN EXPECT FROM US

• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights


• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year


• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program


• Retirement - Company-matched 401(k)


• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025


• Incentives - Quarterly bonuses (we succeed together!) based on hotel results


• Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance

WHAT YOU WILL DO

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service


• Train, develop, and coach team members to achieve success in their roles


• Deliver on key business metrics of quality, service, profitability, and team


• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

WHAT WE EXPECT OF YOU

• Passion to serve others and exceed our guests’ expectations


• Bachelor’s degree in hospitality, business, or related field preferred


• Minimum of one-year supervisory experience with demonstrated leadership success.


• Hotel experience preferred


• Rise. Shine. Work Happy.

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