Assistant General Manager

Confidential; Beverly Hills (CA); On-site; USD 59,000 - 72,000; Full time

Job summary

Confidential Beverly Hills luxury boutique hotel seeks an experienced Assistant General Manager to lead guest experiences and daily operations on-site. This full-time role requires a service-driven leader with a keen eye for luxury standards and guest satisfaction, who can manage front desk activities, upsell opportunities, and ensure seamless check-ins and check-outs.

The ideal candidate will have discretion and a track record in high-touch hospitality, familiarity with Opera or Room Master,

Qualifications

• Experience in luxury hospitality preferred.
• Strong attention to detail and guest satisfaction.
• Ability to manage front desk operations and upsell opportunities.

Responsibilities

• Oversee guest experience and day-to-day hotel operations.
• Manage front desk, check-in/check-out processes and guest inquiries.
• Upsell services to guests and maintain high service standards.

Tools

Opera/Room Master

Job description

Compensation: $65k

A premier luxury boutique hotel in Beverly Hills is seeking an experienced Assistant General Manager to join their dynamic team and provide exceptional hospitality experiences for every guest. This is an exciting opportunity for a service-driven hospitality professional who brings a strong understanding of luxury standards and who is passionate about creating seamless, memorable guest experiences. The ideal candidate thrives in a high-touch environment and brings exceptional attention to detail, sound judgment, and a commitment to maintaining the highest standards of service. This is a full-time, on-site position with Wednesdays and Thursday’s off and biweekly rotating hours.

The Assistant General Manager will oversee the full guest experience and support the day-to-day operations of the property, ensuring exceptional service at every touchpoint. They are responsible for operating the front desk, managing guest check-in and check-outs, upselling, and addressing guest inquiries.

This individual must have experience using Opera or Room Master and will always maintain a high level of discretion and confidentiality.