Assistant Front Office Manager - Mountain Resort Ski Passes

Alterra Mountain Company; Mammoth Lakes (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Free season pass

Ski passes for dependents

Ski/snowboard lessons discounts

Equipment Rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Job summary

Alterra Mountain Company in Mammoth Lakes, CA is hiring a Front Desk Supervisor for Mammoth Mountain. You will oversee front desk, bell, valet, and concierge operations, train staff, handle guest relations, and act as manager on duty.

Competitive hourly pay and benefits are offered. Requirements include a four year degree preferred, 2+ years front desk experience, 6-12 months supervisory experience, and strong MS Excel/PowerPoint and hotel software skills.

Qualifications

• Four year college degree preferred.
• Minimum of 2 years experience in hotel front desk and reservations operations.
• Minimum of 6 to 12 months of supervisory experience.
• Strong working knowledge of MS Excel, Word, Power Point.
• Professional demeanor, attitude and appearance.
• Strong work ethic.
• Ability to clearly and effectively communicate to guests, employees and management.
• Ability to perform under pressure and with deadlines.
• Ability to solve problems using common sense and hotel policy.

Responsibilities

• Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager.
• This position is responsible for training, guest service, employee relations, and purchasing if required.
• Acts as manager on duty.

Job description

Alterra Mountain Company in Mammoth Lakes, CA is hiring a Front Desk Supervisor for Mammoth Mountain. You will oversee front desk, bell, valet, and concierge operations, train staff, handle guest relations, and act as manager on duty.

Competitive hourly pay and benefits are offered. Requirements include a four year degree preferred, 2+ years front desk experience, 6-12 months supervisory experience, and strong MS Excel/PowerPoint and hotel software skills.