Assistant Front Office Manager, Mammoth Mountain Inn

Schweitzer; Bridgeport (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Free season pass

Dependent ski passes

Skiing discounts

401k with company match

Equipment rental discounts

Job summary

Mammoth Mountain Resort is seeking a Front Desk Supervisor to oversee front desk, bell, valet, and concierge operations when the Front Desk Manager is unavailable. You will lead guest service initiatives, supervise staff, and assist with purchasing as needed.

The role requires 2+ years in front desk/reservations and 6–12 months of supervisory experience, with strong MS Office skills and professional demeanor. Equal opportunity employer.

Qualifications

• Four year college degree preferred.
• Minimum of 2 years experience in hotel front desk and reservations operations.
• Minimum of 6 to 12 months of supervisory experience.
• Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, Sirius and Visual One.
• Professional demeanor, attitude and appearance.
• Strong work ethic.
• Ability to clearly and effectively communicate to guests, employees and management.
• Ability to perform under pressure and with deadlines.
• Ability to solve problems using common sense and hotel policy.

Responsibilities

• Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager.
• Acts as manager on duty.
• This position is responsible for training, guest service, employee relations, and purchasing if required.

Skills

Communication skills

Supervisory experience

Education

Four year college degree preferred

Tools

MS Excel

MS Word

PowerPoint

Sirius

Visual One

Job description

Year RoundAt Mammoth Mountain , you will live the dream!Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts . Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.Benefits and perks of your adventure here:Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra ResortsFree skiing at all Alterra ResortsSki/snowboarding lessons discountsEquipment Rental discountFriends and Family vouchersRetail & Food discount401k with company match*Offers of employment may be contingent upon successful completion of a background checkA little about this position:Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager.This position is responsible for training, guest service, employee relations, and purchasing if required.Acts as manager on duty.Requirements:Four year college degree preferred.Minimum of 2 years experience in hotel front desk and reservations operations.Minimum of 6 to 12 months of supervisory experience.Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, Sirius and Visual One.Professional demeanor, attitude and appearance.Strong work ethic.Ability to clearly and effectively communicate to guests, employees and management.Ability to perform under pressure and with deadlines.Ability to solve problems using common sense and hotel policy.Hourly pay rate: $25.00 to $26.13To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.Mammoth Mountain is an equal opportunity employer.