Assistant Front Office Manager, Mammoth Mountain Inn

Schweitzer; Bakersfield (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Ski passes for dependents

401k with company match

Discounts on equipment rental

Job summary

Mammoth Mountain is seeking a Front Desk Manager to supervise front desk, bell, valet and concierge operations in the absence of the Front Desk Manager. The role emphasizes guest service, training, employee relations and purchasing when required.

You will act as manager on duty, ensuring smooth daily operations, handling guest requests, and supporting a professional, high-quality guest experience in a dynamic resort environment in Mammoth Lakes, CA.

Qualifications

• Bachelor's degree preferred
• Minimum of 2 years experience in hotel front desk and reservations operations
• Minimum of 6 to 12 months of supervisory experience
• Strong working knowledge of MS Excel, Word, PowerPoint, Sirius and Visual One
• Professional demeanor, attitude and appearance

Responsibilities

• Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager
• Responsible for training, guest service, employee relations, and purchasing if required
• Acts as manager on duty

Job description

Year RoundAt Mammoth Mountain , you will live the dream!Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts . Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.Benefits and perks of your adventure here:Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra ResortsFree skiing at all Alterra ResortsSki/snowboarding lessons discountsEquipment Rental discountFriends and Family vouchersRetail & Food discount401k with company match*Offers of employment may be contingent upon successful completion of a background checkA little about this position:Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager.This position is responsible for training, guest service, employee relations, and purchasing if required.Acts as manager on duty.Requirements:Four year college degree preferred.Minimum of 2 years experience in hotel front desk and reservations operations.Minimum of 6 to 12 months of supervisory experience.Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, Sirius and Visual One.Professional demeanor, attitude and appearance.Strong work ethic.Ability to clearly and effectively communicate to guests, employees and management.Ability to perform under pressure and with deadlines.Ability to solve problems using common sense and hotel policy.Hourly pay rate: $25.00 to $26.13To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.Mammoth Mountain is an equal opportunity employer.