Assistant Front Office Manager: Luxury Hotel Lead

Four Seasons; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Room nights

Employee meals

Dry cleaning

Parking

Transit discounts

Job summary

Four Seasons Hotel Austin seeks an Assistant Front Office Manager to lead the Front Desk team, support Guest Services and Front Drive, and ensure a seamless guest journey from booking to departure. The role emphasizes staff training and a proactive approach to guest needs.

The ideal candidate will have hospitality industry experience, strong communication, and the ability to foster teamwork in a dynamic luxury environment.

Qualifications

• High attention to detail and custom service skills.
• Previous hospitality experience in Rooms Division recommended.
• US work authorization is required.

Responsibilities

• Oversee the Front Desk team and assist with Guest Services and Front Drive teams to ensure a smooth guest experience from booking to departure.
• Ensure staff are trained, motivated and supervised as the first impression of the hotel.

Skills

Attention to detail

Customer service

Team leadership

Communication skills

US work authorization

Job description

Four Seasons Hotel Austin seeks an Assistant Front Office Manager to lead the Front Desk team, support Guest Services and Front Drive, and ensure a seamless guest journey from booking to departure. The role emphasizes staff training and a proactive approach to guest needs.

The ideal candidate will have hospitality industry experience, strong communication, and the ability to foster teamwork in a dynamic luxury environment.