Event Concierge: Elevate Meetings & Conference Experiences

BENCHMARK; Westlake (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Awesome Employee Focused Culture

Closed weekends & most holidays

10 holiday days

Up to 14 vacation & sick days

Weekly pay

Career development

Free lunch

Medical insurance after 30 days

401k match

Tuition reimbursement

Free parking on-site

Free uniforms

Discounts at Benchmark hotels

Job summary

Pyramid Global Hospitality at Deloitte University Hotel & Conference Center in Westlake, TX is seeking an Event Concierge to oversee operations, sets, and movement of program logistics for meetings and events. You will manage day-to-day floor execution to ensure events materialize 100% as specified in the agenda and BEOs.

The role requires guest or customer service experience, administrative experience, and hospitality background.

Qualifications

• Customer service experience required.
• 1 year of administrative experience preferred.
• Hospitality industry experience preferred.
• Strong computer skills.
• Proficient in Excel, Outlook, and Word.
• Microsoft Teams, OneNote, and PowerPoint experience desirable.
• Knowledge of Event, Sales, and Catering systems preferred.
• Infor experience desirable.

Responsibilities

• Ensure logistics are in place and executed for meetings.
• Oversee Program “Turn” Activities and ensure smooth programmatic flow.
• Provide Room and AV orientations as needed.
• Assist with movement and placement of conference materials, along with pre- and post-event prepping, shipping, and storing.
• Act as a resource, supporting the efforts of the Event & Meeting Managers.
• Confirm break, meal, reception, and special event timing, as needed.
• Ensure that all meeting changes are vetted, communicated, executed, and tracked for historical purposes.

Skills

Guest service

Administrative experience

Hospitality experience

Computer literacy

Event coordination

MS Office

Tools

Excel

Outlook

Word

PowerPoint

Microsoft Teams

OneNote

Infor

Job description

Pyramid Global Hospitality at Deloitte University Hotel & Conference Center in Westlake, TX is seeking an Event Concierge to oversee operations, sets, and movement of program logistics for meetings and events. You will manage day-to-day floor execution to ensure events materialize 100% as specified in the agenda and BEOs.

The role requires guest or customer service experience, administrative experience, and hospitality background.