Assistant Front Office Manager - Elevate Guest Experience

Auberge Collection; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Auberge Collection's Bowie House in Fort Worth is seeking an Assistant Front Office Manager who will be the welcoming face and organizational backbone of the property, coordinating guest services with efficiency and warmth.

You will oversee the front desk, lead and train staff, manage reservations, and collaborate with departments to optimize occupancy and promotions, while contributing to budgeting and cost control to sustain exceptional hospitality.

Qualifications

• Demonstrated experience in customer service roles within hospitality.
• Previous supervisory or leadership experience.
• Strong communication skills with guests and colleagues.

Responsibilities

• Oversee front desk operations, ensuring a warm check-in/check-out process and prompt guest inquiries.
• Lead and train front office staff, maintaining high morale and service standards.
• Manage room reservations, optimize occupancy levels, and coordinate with other departments on availability and promotions.
• Assist in budget preparation and monitoring, supporting cost-control measures while maintaining service excellence.

Skills

Customer service

Leadership

Communication skills

Job description

Auberge Collection's Bowie House in Fort Worth is seeking an Assistant Front Office Manager who will be the welcoming face and organizational backbone of the property, coordinating guest services with efficiency and warmth.

You will oversee the front desk, lead and train staff, manage reservations, and collaborate with departments to optimize occupancy and promotions, while contributing to budgeting and cost control to sustain exceptional hospitality.