Boutique Front Office Leader for Luxury Hotel

Auberge-Collection; Fort Worth (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Bowie House by Auberge Collection in Fort Worth invites an experienced Assistant Front Office Manager to lead guest services, ensuring smooth check-in/check-out and seamless coordination with other departments.

You will oversee front desk operations, train the team, manage reservations and occupancy, assist in budgeting, and help maintain high standards of hospitality throughout the property.

Qualifications

• Demonstrated experience in customer service within hospitality.
• Previous supervisory or leadership experience.
• Strong written and verbal communication with guests and staff.

Responsibilities

• Oversee front desk operations to ensure warm, efficient check-in/check-out and prompt guest inquiries.
• Lead and train the front office team, maintaining high morale and service standards.
• Manage reservations and occupancy, coordinating with other departments on information, rates and promotions.
• Assist in budget preparation, monitor billing, and help implement cost-control measures for front office.

Skills

Customer service

Team leadership

Communication skills

Job description

Bowie House by Auberge Collection in Fort Worth invites an experienced Assistant Front Office Manager to lead guest services, ensuring smooth check-in/check-out and seamless coordination with other departments.

You will oversee front desk operations, train the team, manage reservations and occupancy, assist in budgeting, and help maintain high standards of hospitality throughout the property.