Assistant Facilities Manager

JLL; Cupertino (CA); On-site; USD 70,000 - 85,000; Full time

Job summary

An established industry player seeks an Assistant Facilities Manager to oversee soft services and support operations at client sites. This role involves managing teams, ensuring quality standards, and maintaining vendor relationships. The ideal candidate will have a strong background in facilities management and excellent communication skills. Join a forward-thinking company that values personal well-being and offers a comprehensive benefits package, including health care and 401(k) contributions. If you're ready to make an impact in a dynamic environment, this opportunity is for you!

Benefits

401(k) plan with matching contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Qualifications

• 2+ years as an assistant facilities manager or coordinator required.
• Experience in commercial real estate management is essential.

Responsibilities

• Manage soft services and support efficient site operations.
• Oversee vendor relationships and maintain service quality.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Multi-tasking

Technical Understanding

Self-motivation

Adaptability

Education

High School Diploma

Bachelor's Degree

Tools

Computerized Maintenance Management System (CMMS)

Microsoft Office Suite

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Are you ready to Transform Facilities at JLL? We’re looking for an Assistant Facilities Manager on a large client account supporting our Global Real Estate & Facilities IFM team. You will help the FM team to oversee several client buildings managed by JLL.

Location: Cupertino, CA 94089

Work Schedule: On-site, Monday-Friday, 8:00 AM to 5:00 PM

Travel Requirements: 25% travel to other client sites within the bay area portfolio (travel will be reimbursed)

Reporting To: Facilities Manager

Estimated Salary: $70,000-$85,000+
The range listed is an estimate and not guaranteed. A job offer will vary based on the applicant’s education, experience, skills, abilities, geographic location, internal equity, and alignment with market data.

Role Purpose

Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Assistant Facilities Manager will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site.

What your day-to-day will look like:

• Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services.
• Monitor and maintain office equipment and supplies.
• Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations, and cost estimates.
• Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained.
• Manage Trouble Ticket (Remedy) requests (helpdesk) - interface with internal customers and action queries promptly in line with service level agreements.
• Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training.
• Travel/Visitors’ support – interface with locally approved hotels – assist Client global travel & hotel managers in information gathering and communicating up to date information to staff.
• Assist in the organizing of internal and external Client events.
• Managing the quality of conferencing facilities.
• Manage food and kitchen facilities – provide direction to housekeepers.
• Raise purchase orders.
• Manage Wiki pages and other communication channels for the site(s).
• Deputise / provide cover for Building Operations Engineer / Facilities Manager when appropriate.
• Responsible for all other duties and tasks as assigned.

Required Skills and Experience:

• High School Diploma or equivalent OR successful completion of a 4+ year degree can be considered equivalent to work experience.
• Two (2)+ years of proven work experience as an assistant facilities manager or coordinator in the commercial real estate management industry as a third-party provider, corporate, or as a consultant.
• Must be located in the bay area (relocation assistance is not available for this role).
• Experience using Computerized Maintenance Management System (CMMS).
• Must have reliable transportation to drive to client buildings close by as needed.
• Excellent customer, computer, managerial, verbal, and written communication skills.
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives.
• Understanding of basic technical aspects of property (mechanical and electrical systems).
• Computer proficiency experience with Microsoft Office Suite.
• Ability to work independently with little supervision and effectively deal with stressful situations.
• Candidate also needs to be: Self-motivated; confident & energetic, Flexible (able to adapt to rapidly changing situations), and Goal-oriented (able to focus on meeting all performance targets).

Preferred experience and skills:

• Military service or higher education in a related field such as business, hospitality, facility/property management is desirable.
• Corrigo CMMS exposure is desirable.

Please submit your application with an updated resume, location, and contact information.

If you're a current JLL employee, please apply using the Internal Career Site.

Estimated total compensation for this position:

70,000.00 – 85,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity, and alignment with market data.

Location:

On-site – Cupertino, CA, Palo Alto, CA, Santa Clara, CA

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions.

• Comprehensive Medical, Dental & Vision Care.

• Paid parental leave at 100% of salary.

• Paid Time Off and Company Holidays.