Assistant Executive Housekeeper - Luxury Resort Leader

MGM Resorts International; Las Vegas (NV); Vor Ort; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Health & income protection benefits

Free meals in employee dining room

Free parking on-site

Zusammenfassung

Vdara is seeking an Assistant Executive Housekeeper to lead housekeeping operations at a luxury Las Vegas resort. In this senior role, you will oversee guest rooms and public spaces, drive quality standards, and mentor a diverse team to deliver exceptional service.

The ideal candidate has strong leadership and budgeting experience in a unionized, high-end hospitality environment, with a proven track record of developing talent and maintaining world-class cleanliness and presentation.

Qualifikationen

• Two years of prior relevant experience in Housekeeping or EVS.
• Previous supervisory or leadership experience in a luxury resort environment preferred.
• Experience leading union team members and working within a collective bargaining environment preferred.
• Exceptional customer service and interpersonal skills; bilingual highly preferred.
• Must be able to work various shifts, including weekends and all holidays.

Aufgaben

• Respond to guest concerns professionally and promptly to ensure positive resolution.
• Manage departmental performance, budgets, staffing levels, and accountability to meet objectives.
• Lead all Housekeeping HR functions: hiring, training, coaching, recognition, performance management, discipline, succession planning, and union compliance.
• Mentor, coach, and develop Housekeeping Floor Managers for performance and advancement opportunities.
• Conduct daily room inspections to ensure quality assurance and sanitation standards for rooms and public spaces.
• Partner with Scheduling Attendants to complete bidding processes per policies and timelines.
• Represent management in unemployment hearings, union grievances, arbitrations, and related meetings.

Kenntnisse

Leadership

Operations management

Budgeting

Staff development

Guest service

Tools

Scheduling software

Jobbeschreibung

Vdara is seeking an Assistant Executive Housekeeper to lead housekeeping operations at a luxury Las Vegas resort. In this senior role, you will oversee guest rooms and public spaces, drive quality standards, and mentor a diverse team to deliver exceptional service.

The ideal candidate has strong leadership and budgeting experience in a unionized, high-end hospitality environment, with a proven track record of developing talent and maintaining world-class cleanliness and presentation.