Assistant Executive Housekeeper

Innisfree Hotels, Inc.; Pensacola (FL); In loco; USD 34.000 - 42.000; Tempo pieno

Descrizione del lavoro

Innisfree Hotels, Inc. is seeking an Assistant Executive Housekeeper at Hampton Inn Pensacola Beach. This role oversees room attendants, cleaners, and floor supervisors, supporting day-to-day housekeeping and laundry operations.

You will assign tasks, ensure cleanliness standards, and coordinate with Front Office and other departments to maintain guest satisfaction. The position emphasizes supervising staff, providing coaching, and maintaining SOP adherence to support a care-centered hospitality

Competenze

• Hotel management diploma or equivalent.
• Minimum 2 years of housekeeping supervisory experience.
• Ability to work independently with minimal supervision.
• Excellent customer service skills.

Mansioni

• Supervise and coordinate room attendants, house attendants, public area cleaners and floor supervisors.
• Assist in day-to-day operations of housekeeping and laundry departments.
• Maintain friendly, service-oriented interactions with guests and staff.
• Resolve conflicts calmly to promote a positive work environment.
• Assign duties and inspect work to meet cleanliness standards.
• Prepare and distribute room assignment sheets and keys.
• Communicate with Front Office and other departments.
• Schedule deep cleaning of meeting rooms and related areas.
• Monitor inventory of cleaning supplies and linen stock.

Conoscenze

Supervisory experience

Customer service

English communication

Attention to detail

Multi-tasking

Team player

Independent work

Coaching/training

Formazione

Hotel management diploma or equivalent

Descrizione del lavoro

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Location:
Hampton Inn Pensacola Beach

The Assistant Executive Housekeeper is responsible for supervising and coordinating activities of room attendants, house attendants, public area cleaners and floor supervisors. This role assists in the managing and directing of the day–to–day operations of all Housekeeping and laundry departments.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Always approaches all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
• Promotes a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
• Should have an eye for detail and the ability to effectively deal with guests , other departments and housekeeping staff.
• Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.
• Assigns team members their duties and inspects work for conformance to prescribed standards of cleanliness.
• Prepares and distributes the Room assignment sheet and floor keys to department.
• Maintains clear and efficient communication and coordination with the Front Office and other departments of the hotel .
• Schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc.
• Inventories cleaning supplies & linen stock to ensure adequate supplies.
• Provides support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training, coaching , counseling and also enforces to the hotels standard operating procedures.
• Performs other duties as assigned by management.

Qualifications

• 1. Hotel management diploma or equivalent.
• 2. Minimum 2 years of housekeeping experience in a supervisory capacity.
• 3. Should be able to work independently and with minimum supervision.
• 4. Excellent customer service skills.
• 5. Ability to read, write, and speak effectively in English in order to communicate with guests and team members.
• 6. Have a strong attention to details.
• 7. Must be able to multi-task.
• 8. Must be a team player.

Innisfree Hotels will invest in you, if you invest in you. We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.