Assistant Director, Workforce Analytics & Optimization

Wynn-Resorts-5; Las Vegas (NV); On-site; USD 120,000 - 180,000; Full time

Job summary

Wynn Las Vegas is seeking an Assistant Director of Workforce Management Analytics to proactively work with business leaders to identify labor optimization opportunities and maximize departmental success. You will monitor staffing levels, productivity, and customer satisfaction, leveraging IT and analytics to drive improvements.

The role requires strong statistical analysis, process improvement experience, and the ability to report directly to the Director of Workforce Management.

Qualifications

• Two or more years of experience in a similar workforce analytics role.
• Ability to partner and communicate with property leaders.
• Advanced Microsoft Excel skills and experience with reporting software preferred.
• Bachelor of Science degree in finance, business, accounting, or a related field preferred.
• Experience in hospitality operations.
• Experience in a resort setting.
• Superior communications skills.

Responsibilities

• Observe, receive, and otherwise obtain information from all relevant business sources.
• Analyze staffing data provided by department and Finance and make recommendations to senior management.
• Prepare detailed reports on findings. Review and communicate recommendations and guidelines for solutions to business leaders and human resources.
• Develop turnkey reports, including data gathering, processing, automation, documentation, accuracy, and resolving issues and questions.
• Perform ad-hoc analyses of labor issues.
• Provide input into the strategic plan consistent with the strategic vision of the division.
• Work with complex department heads to adjust staffing models
• Actively advise and provide guidance to the business units around scheduling, labor management and leave management.
• Assist in the direction of Workforce Management operations, including day‑to‑day activities, process optimization, performance outcomes, and the effective management, development, coaching, and support of staff to achieve organizational goals and operational excellence.
• Act as the Director in their absence.
• Perform other job duties as requested by executive leaders.

Skills

Excel proficiency

Reporting software

Stakeholder communication

Education

Bachelor of Science in finance or related

Tools

Microsoft Excel

Job description

Wynn Las Vegas is seeking an Assistant Director of Workforce Management Analytics to proactively work with business leaders to identify labor optimization opportunities and maximize departmental success. You will monitor staffing levels, productivity, and customer satisfaction, leveraging IT and analytics to drive improvements.

The role requires strong statistical analysis, process improvement experience, and the ability to report directly to the Director of Workforce Management.