Assistant Director, Student Success Tech & Analytics

Western Kentucky University

Bowling Green (KY)

On-site

USD 95,000 - 120,000

Full time

2 days ago

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Job summary

Western Kentucky University (WKU) is seeking an Assistant Director, Student Success Analytics and Engagement Technologies to lead the implementation, utilization, and assessment of enterprise student success technologies. The role reports to the Assistant Provost for Student Success and Online Learning and drives data-informed practices across advising, student development, and support platforms.

The position collaborates across Academic Affairs, Student Affairs, Enrollment Management, and

Qualifications

Master's degree in a related field.
Experience with student success analytics and platforms.
Experience building dashboards and reports.

Responsibilities

Lead and coordinate the enterprise student success analytics and engagement technologies.
Oversee analytics support and campus coordination across advising, retention, and student success programs.
Promote adoption of student success technologies and data-informed decision-making.
Develop dashboards, reports, and visualizations communicating outcomes to stakeholders.
Collaborate with academic affairs, student affairs, and enrollment management to integrate platforms into workflows.
Monitor platform usage and identify opportunities to increase engagement and adoption.
Provide actionable insights to senior leadership to guide interventions and initiatives.