Assistant Director of Operations

Jolindasfinsurance; Williamsport (Lycoming County); Hybrid; USD 28,000 - 41,000; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Flexible schedule

Job summary

Jolinda Chamberlain - State Farm Agent is seeking an Assistant Director of Operations in Williamsport, PA. The role focuses on coordinating daily office activities, improving processes, and supporting outreach efforts while maintaining strong customer service.

Flexible work-from-home options are available. This is a part-time, hybrid position in the US, offering growth opportunities and involvement in performance-based bonuses.

Qualifications

• Strong organizational and analytical abilities.
• Effective written and verbal communication.
• Experience in operations, administration, or customer service preferred.
• Proficient in Microsoft Office or similar tools.
• Must be able to obtain required state insurance licenses.

Responsibilities

• Assist in managing workflows and office scheduling.
• Support team performance through administrative oversight.
• Contribute to marketing and outreach efforts.
• Prepare and review reports on productivity and customer engagement.
• Collaborate with the agent and management team on operational strategies.

Skills

Organizational skills

Analytical abilities

Communication skills

Customer service

Relationship-building

Tools

Microsoft Office

Job description

You May Be a Great Fit as the Assistant Director of Operations at Jolinda Chamberlain Ins. Agcy. Inc. if

• You’re detail-oriented, especially when handling sensitive information or important matters.
• You stay organized and focused, even when juggling multiple conversations or tasks.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You bring optimistic energy and can turn stressful moments into moments of reassurance.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.

Location Address Williamsport, PA 17701

At Jolinda Chamberlain - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

The Assistant Director of Operations supports the daily management of office activities and assists with implementing business processes that align with office goals. This position plays an important role in coordination, team communication, and operational consistency.

Responsibilities

• Assist in managing workflows and office scheduling.
• Support team performance through administrative oversight.
• Contribute to marketing and outreach efforts.
• Prepare and review reports on productivity and customer engagement.
• Collaborate with the agent and management team on operational strategies.

Qualifications

• Strong organizational and analytical abilities.
• Effective written and verbal communication skills.
• Experience in operations, administration, or customer service preferred.
• Proficient in Microsoft Office or similar tools.
• Must be able to obtain required state insurance licenses.

Flexible work from home options available.

Part Time in Hybrid - US

Benefits

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Flexible schedule