Assistant Director of Operations

Grant Thompson - State Farm Agent; Leander (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Signing bonus

Job summary

Grant Thompson - State Farm Agent in Leander, TX is seeking an Assistant Director of Operations to support daily management and implement business processes. The ideal candidate is detail-oriented, organized, and dedicated to excellent service.

You will coordinate workflows and assist with team communications while engaging with the community and contributing to marketing efforts. We pride ourselves on our commitment to integrity and want someone who genuinely cares about helping others.

Qualifications

• Strong organizational and analytical abilities.
• Effective written and verbal communication skills.
• Experience in operations, administration, or customer service preferred.
• Proficient in Microsoft Office or similar tools.
• Must be able to obtain required state insurance licenses.

Responsibilities

• Assist in managing workflows and office scheduling.
• Support team performance through administrative oversight.
• Contribute to marketing and outreach efforts.
• Prepare and review reports on productivity and customer engagement.
• Collaborate with the agent and management team on operational strategies.

Skills

Organizational abilities

Analytical abilities

Effective communication

Customer service experience

Proficiency in Microsoft Office

Job description

Benefits

• Bonus based on performance
• Flexible schedule
• Signing bonus

You May Be a Great Fit as the Assistant Director of Operations at Grant Thompson - State Farm Agent if:

• You’re detail-oriented, especially when handling sensitive information or important claims.
• You stay organized and focused, even when juggling multiple conversations or tasks.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You bring optimistic energy and can turn stressful moments into moments of reassurance.
• You’re a natural relationship-builder who earns trust quickly and keeps it.

Location Address: Leander, TX 78641

Bonus pay on sales by the office - Flexible Schedule - Marketing and Managing Social Media -

At Grant Thompson - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

The Assistant Director of Operations supports the daily management of office activities and assists with implementing business processes that align with agency goals. This position plays an important role in coordination, team communication, and operational consistency.

Responsibilities

• Assist in managing workflows and office scheduling.
• Support team performance through administrative oversight.
• Contribute to marketing and outreach efforts.
• Prepare and review reports on productivity and customer engagement.
• Collaborate with the agent and management team on operational strategies.

Qualifications

• Strong organizational and analytical abilities.
• Effective written and verbal communication skills.
• Experience in operations, administration, or customer service preferred.
• Proficient in Microsoft Office or similar tools.
• Must be able to obtain required state insurance licenses.