Assistant Director of Operations

Adam Tudela - State Farm Agent; Yarmouth (ME); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Adam Tudela - State Farm Agent in Maine seeks an Assistant Director of Operations to oversee daily office activities and implement business processes aligned with agency goals, ensuring accuracy and compliance.

The role emphasizes coordination, team communication, and operational consistency, with responsibilities spanning workflow management, performance oversight, marketing support, and reporting on productivity and customer engagement.

Qualifications

• Experience in operations, administration, or customer service.
• Must be able to obtain required state insurance licenses.
• Strong organizational and analytical abilities.
• Effective written and verbal communication skills.

Responsibilities

• Assist in managing workflows and office scheduling.
• Support team performance through administrative oversight.
• Contribute to marketing and outreach efforts.
• Prepare and review reports on productivity and customer engagement.
• Collaborate with the agent and management team on operational strategies.

Skills

Organizational skills

Analytical abilities

Written communication

Verbal communication

Microsoft Office

Operations experience

Customer service

Tools

Microsoft Office Suite

Job description

Benefits

• Bonus based on performance
• Opportunity for advancement
• Paid time off

You May Be a Great Fit as the Assistant Director of Operations at Adam Tudela - State Farm Agent

• You’re detail-oriented, especially when handling sensitive information or important claims.
• You stay organized and focused, even when juggling multiple conversations or tasks.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You bring optimistic energy and can turn stressful moments into moments of reassurance.
• You’re a natural relationship-builder who earns trust quickly and keeps it.

Location Address:

Yarmouth, ME 04096

At Adam Tudela - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

The Assistant Director of Operations supports the daily management of office activities and assists with implementing business processes that align with agency goals. This position plays an important role in coordination, team communication, and operational consistency.

Responsibilities

• Assist in managing workflows and office scheduling.
• Support team performance through administrative oversight.
• Contribute to marketing and outreach efforts.
• Prepare and review reports on productivity and customer engagement.
• Collaborate with the agent and management team on operational strategies.

Qualifications

• Strong organizational and analytical abilities.
• Effective written and verbal communication skills.
• Experience in operations, administration, or customer service preferred.
• Proficient in Microsoft Office or similar tools.
• Must be able to obtain required state insurance licenses.