Remote Operations Lead — Community Insurance Solutions

Jolinda Chamberlain - State Farm Agent; Williamsport (Lycoming County); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Advancement opportunities

Training program

Performance bonus

Flexible schedule

Job summary

Jolinda Chamberlain - State Farm Agent in Williamsport, PA seeks an Assistant Director of Operations to manage workflows, scheduling, and performance oversight. You will contribute to marketing efforts and help ensure productive customer engagement across the office.

This role supports operations aligned with office goals. The position offers flexible work-from-home options, a chance to grow with a community-focused agency, and collaboration with the agent and management team to shape

Qualifications

• Strong organizational and analytical abilities.
• Effective written and verbal communication skills.
• Experience in operations, administration, or customer service preferred.
• Proficient in Microsoft Office or similar tools.
• Must be able to obtain required state insurance licenses.

Responsibilities

• Assist in managing workflows and office scheduling.
• Support team performance through administrative oversight.
• Contribute to marketing and outreach efforts.
• Prepare and review reports on productivity and customer engagement.
• Collaborate with the agent and management team on operational strategies.

Skills

Organizational skills

Analytical thinking

Communication skills

Customer service

Attention to detail

Tools

Microsoft Office

Job description

Jolinda Chamberlain - State Farm Agent in Williamsport, PA seeks an Assistant Director of Operations to manage workflows, scheduling, and performance oversight. You will contribute to marketing efforts and help ensure productive customer engagement across the office.

This role supports operations aligned with office goals. The position offers flexible work-from-home options, a chance to grow with a community-focused agency, and collaboration with the agent and management team to shape