Assistant Director of Graduate Admissions

University-of-Bridgepor; Bridgeport (CT); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

The University of Bridgeport is looking for an Assistant Director of Graduate Admissions to lead a team of Graduate Admissions Counselors and drive growth in domestic graduate enrollment.

You will manage recruitment strategies and partnerships, monitor funnel metrics, and collaborate with academic departments to enroll the right students. A Bachelor’s is required, Master’s preferred, with 3–5 years in admissions and demonstrated leadership.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• 3–5 years of progressive experience in college or university admissions, graduate recruitment, or comparable goal-driven sales or business development.
• At least 2 years of supervisory or team leadership experience preferred.
• Demonstrated record of meeting or exceeding recruitment, enrollment, or revenue goals.

Responsabilités

• Supervise, train, and develop a team of Graduate Admissions Counselors; onboarding, coaching, and evaluations.
• Set goals for inquiry, application, admit, deposit, and enrollment per counselor; align with targets.
• Monitor activity and conversion metrics; regular goal reviews and performance improvement plans.
• Recruit personal portfolio and develop external partnerships; corporate, healthcare, districts, and articulation pathways.
• Develop and execute graduate recruitment, marketing, and communication plans; coordinate with Marketing on messaging.
• Produce weekly funnel reports, forecast enrollment, and analyze campaigns to improve ROI.
• Oversee timely processing of graduate applications and coordinate with program directors and faculty.

Connaissances

CRM proficiency

Data-driven

Leadership

Presentation skills

Interpersonal skills

Written communication

Excel

Formation

Bachelor’s degree

Master’s degree preferred

Outils

CRM platforms

Student Information Systems

Description du poste

DescriptionThe mission of The University of Bridgeport is to promote academic excellence, personal responsibility, and commitment to service. Distinctive curricula in an international, culturally diverse supportive learning environment prepare graduates for life and leadership in an increasingly interconnected world.POSITION SUMMARYThe Assistant Director of Graduate Admissions reports directly to the Assistant Vice President (AVP) of Enrollment Management and is a key leader within the Enrollment Management division. This position is responsible for growing domestic graduate enrollment at the University of Bridgeport by building and converting a strong applicant pipeline, developing new recruitment markets and partnerships, and leading a team of Graduate Admissions Counselors to achieve individual and team enrollment goals.The ideal candidate is a results-driven recruiter and an engaged people focused leader. Someone who personally carries a recruitment territory, coaches counselors to performance, uses data to manage the funnel, and partners with academic departments to bring the right students into the programs.SPECIFIC RESPONSIBILITIESTeam Leadership & Performance ManagementSupervise, train, and develop a team of Graduate Admissions Counselors, including onboarding, daily coaching, and annual performance evaluations.Establish and assign individual inquiry, application, admit, deposit, and enrollment goals for each counselor, aligned to program-level and divisional enrollment targets.Monitor counselor activity and conversion metrics weekly; conduct regular one-on-one goal reviews and implement performance improvement plans when goals are not being met.Model a high-performance, student-centered service culture with clear expectations, timely follow-up, and professional standards for every prospective student interaction.Serve as a member of the Enrollment Management leadership team and act on behalf of the AVP as needed.Recruitment & Business DevelopmentManage a personal recruitment portfolio with individual enrollment goals, carrying a caseload while leading the team.Identify, build, and grow new sources of graduate enrollment, including corporate and employer partnerships, healthcare and school district relationships, community organizations, and articulation pathways with regional colleges and universities.Develop and execute strategies to generate inquiries and convert them to applicants, admitted students, deposits, and enrolled students, with particular focus on reducing melt.Represent UB at corporate visits, graduate and career fairs, information sessions, and on-campus and virtual recruitment events.Advise prospective graduate students on program fit, admission requirements, and next steps toward enrollment.Strategy, Marketing & DataHelp develop and implement the annual graduate recruitment, marketing, and communication plan for each graduate program offered at the Bridgeport campus.Partner with Marketing to coordinate messaging that highlights program differentiators and to identify the channels that deliver the strongest return on investment.Produce weekly funnel reports by program and counselor, forecast enrollment against goal, and use data to make strategic recruitment decisions.Track the effectiveness of outreach campaigns and recruitment events, including cost per inquiry, cost per application, and conversion rates.Work with the University Webmaster to keep graduate admissions and program web content current, accurate, and compelling.Operations & Academic PartnershipOversee timely and accurate processing of graduate applications, from file preparation and completion through evaluation, decision, and final file reconciliation.Serve as the primary admissions liaison to graduate program directors and faculty on admission standards, application review timelines, recruitment events, and program-level enrollment goals.Ensure counselors maintain accurate and complete records in the CRM and student information system.Carry out special projects and other duties as assigned by the AVP of Enrollment ManagementQualificationsQUALIFICATIONSBachelor’s degree from an accredited institution required; Master’s degree preferred.3–5 years of progressive experience in college or university admissions, graduate recruitment, or a comparable goal-driven sales or business development role, or an equivalent combination of education and experience.At least 2 years of supervisory or team leadership experience preferred, including coaching staff to measurable goals.Demonstrated record of meeting or exceeding recruitment, enrollment, or revenue goals.Experience building external partnerships with employers, school districts, healthcare organizations, or other institutions.Proficiency with CRM platforms and student information systems; experience using funnel data and dashboards to manage performance.Intermediate to advanced skills in Microsoft Office, particularly Excel.Strong presentation, interpersonal, and written communication skills.Detail-oriented, organized, and able to prioritize multiple tasks in a high-volume, deadline-driven environment.Competency in the areas of diversity, equity, and inclusion.(This job description does not constitute an employment agreement between The University of Bridgeport and employee. It is used as a guide for personnel actions and is subject to change by the employer as the needs of the employer and requirements of the job change.)The University of Bridgeport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The University of Bridgeport complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training