Graduate Admissions Officer

University of Bridgeport; Bridgeport (CT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

401k employer match

Life insurance

Great tuition benefits

PTO program

Flexible work schedules

Job summary

The Chronicle Of Higher Education, Inc. is looking for a Graduate Admissions Officer to assist prospective students with enrollment at the University of Bridgeport in Connecticut. This role involves recruiting students, assessing their needs, and coordinating various enrollment activities to enhance the student experience.

Preferred candidates will have a Bachelor’s degree along with customer service experience. Benefits include medical, dental, and tuition assistance among others. Join us to make a difference in students' academic journeys.

Qualifications

• Bachelor’s degree and 6 months of experience in admissions or customer service.
• Extensive knowledge of university academic programs and policies.
• Ability to work in a fast-paced team environment.

Responsibilities

• Facilitates enrollment activities for graduate students.
• Assesses student needs and provides guidance throughout enrollment.
• Acts as liaison with departments and offers extensive support to students.
• Coordinates prospective webinars and recruitment events.
• Registers students for classes and advises on course load.

Skills

Customer service skills

Communication skills

Active listening

Problem-solving skills

Collaborative skills

Education

Bachelor’s degree

Tools

MS Office

SonisWeb

Slate

Datatel Colleague

Job description

The mission of The University of Bridgeport is to promote academic excellence, personal responsibility, and commitment to service. Distinctive curricula in an international, culturally diverse supportive learning environment prepare graduates for life and leadership in an increasingly interconnected world.

Position Description Summary/Purpose:

University of Bridgeport is seeking candidates for the position of Graduate Admissions Officer. This position recruits prospective students, facilitates admission requirements, and provides support and guidance to prospective students throughout the enrollment process. This position will be located in Bridgeport, Connecticut.

Essential Job Functions/Primary Responsibilities:

• Facilitates all enrollment activities for students pursuing graduate enrollment into the University with special attention to inquiries and applicants
• Assesses student need and presents information as to why and how University of Bridgeport may benefit a student’s personal, academic and professional goals.
• Acts as liaison with cooperating departments while offering extensive student service and support.
• Provides appropriate follow up and follow through with prospective students via phone, email, text, and in-person outreach.
• Collects all necessary documents and paperwork toward enrollment including applications, transcripts, and other records.
• Liaise with faculty regarding applicant information; acts as a student advocate and communicates effectively and clearly with University stakeholders.
• Coordinates, schedules, and hosts prospective student webinars.
• Strong command of program curriculum, costs, financial aid, career outcomes, full- and part-time options.
• Participates in Graduate and Undergraduate open houses and accepted student days.
• Participates in local travel, as well as in-person and virtual recruitment events.
• Assists students with reviewing their bills and submitting and accepting their financial aid awards.
• Registers students for classes, advising them on course load.
• Builds and develops relationships with UB’s corporate partners.
• Conducts all work in a safe manner and all work safety practices are followed.

Other Functions:

• Performs similar or related work as required, directed or as situation dictates.
• Continues professional development and training; keeps current with trends.
• Assists other department staff as needed to promote a team effort.

Knowledge, Ability and Skill:

• Extensive high touch customer service skills
• Communication and active listening skills
• Collaborative skills
• Problem solving skills
• Knowledge of all University academic programs, policies and procedures
• Proficient in MS Office and SonisWeb
• Slate and Datatel Colleague experience preferred
• Ability to work well in a fast-paced team environment

Qualifications:

Minimum Required Qualifications:

Education, Training and Experience: Bachelor’s degree and 6 months of experience in admissions in a post-secondary educational environment or sales and customer service experience.

Physical and Mental Requirements:

Work Environment
None
Under 1/3
1/3 to 2/3
Over 2/3

Outdoor Weather Conditions
X

Work with fumes or airborne particles
X

Work near moving mechanical parts
X

Risk of electrical shock
X

Vibration
X

Physical Activity
None
Under 1/3
1/3 to 2/3
Over 2/3
Standing
X
Walking
X
Sitting
X
Talking & Hearing
X
Using hands/fingers to handle/feel
X
Climbing or balancing
X
Bending, pulling, pushing
X
Driving
X

Lifting Requirements
None
Under 1/3
1/3 to 2/3
Over 2/3
Up to 10 pounds
X
Up to 25 pounds
X
Up to 50 pounds
X
Up to 75 pounds
X
Up to 100 pounds
X
Over 100 pounds
X

Vision requirements (Especially relevant if driving is required by the job)
_ X _ Close vision (i.e. clear vision at 20 inches or less)
_ X __ Distance vision (i.e. clear vision at 20 feet or more)
_ X __ Color vision (i.e. ability to identify and distinguish colors)
_ X __ Peripheral vision (i.e. ability to observe an area that can be seen up and down or left and right while the eyes are fixed on a given point)
_ X __ Depth perception (i.e. three-dimensional vision, ability to judge distances and spatial relationships)
___ No special vision requirements

Full-Time Employee Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• 401k employer match
• Employee & dependent life insurance
• Great tuition benefits for employee, spouse & dependents
• PTO program
• Flexible work schedules / work from home opportunities

This job description does not constitute an employment agreement between The University of Bridgeport and employee. It is used as a guide for personnel actions and is subject to change by the employer as the needs of the employer and requirements of the job change.

The University of Bridgeport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The University of Bridgeport complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.