Assistant Director of Graduate Admissions

University of Bridgeport; Bridgeport (CT); On-site; USD 70,000 - 90,000; Full time

Job summary

The University of Bridgeport seeks an Assistant Director of Graduate Admissions to lead recruiting efforts for domestic graduate enrollment. This role reports to the AVP of Enrollment Management and manages a team of Graduate Admissions Counselors, guiding strategy and performance to meet program-level targets.

The ideal candidate will be a results-driven recruiter with strong leadership skills, data fluency, and a collaborative approach with academic departments to enroll the right students.

Qualifications

• Bachelor’s degree from an accredited institution required.
• Master’s degree preferred.
• 3–5 years in college/university admissions, graduate recruitment, or equivalent.
• Experience supervising staff and coaching to goals.
• Proficiency with CRM platforms and student information systems.

Responsibilities

• Supervise and develop a team of Graduate Admissions Counselors with onboarding and evaluations.
• Set inquiry, application, admit, deposit, and enrollment goals for counselors.
• Monitor activity and provide feedback with performance improvement plans.
• Represent the university at recruitment events and advisory sessions.

Skills

Leadership

Recruitment

Data analysis

CRM

Education

Bachelor’s degree

Master’s degree preferred

Tools

CRM platforms

Student Information Systems

Excel

Job description

The mission of The University of Bridgeport is to promoteacademic excellence, personal responsibility, and commitment toservice. Distinctive curricula in an international, culturallydiverse supportive learning environment prepare graduates for lifeand leadership in an increasingly interconnected world.

POSITION SUMMARY

The Assistant Director of Graduate Admissions reports directly tothe Assistant Vice President (AVP) of Enrollment Management and isa key leader within the Enrollment Management division. Thisposition is responsible for growing domestic graduate enrollment atthe University of Bridgeport by building and converting a strongapplicant pipeline, developing new recruitment markets andpartnerships, and leading a team of Graduate Admissions Counselorsto achieve individual and team enrollment goals.

The ideal candidate is a results-driven recruiter and an engagedpeople focused leader. Someone who personally carries a recruitmentterritory, coaches counselors to performance, uses data to managethe funnel, and partners with academic departments to bring theright students into the programs.

SPECIFIC RESPONSIBILITIES

Team Leadership & Performance Management

• Supervise, train, and develop a team of Graduate AdmissionsCounselors, including onboarding, daily coaching, and annualperformance evaluations.
• Establish and assign individual inquiry, application, admit,deposit, and enrollment goals for each counselor, aligned toprogram-level and divisional enrollment targets.
• Monitor counselor activity and conversion metrics weekly;conduct regular one-on-one goal reviews and implement performanceimprovement plans when goals are not being met.
• Model a high-performance, student-centered service culture withclear expectations, timely follow-up, and professional standardsfor every prospective student interaction.
• Serve as a member of the Enrollment Management leadership teamand act on behalf of the AVP as needed.

Recruitment & Business Development

• Manage a personal recruitment portfolio with individualenrollment goals, carrying a caseload while leading the team.
• Identify, build, and grow new sources of graduate enrollment,including corporate and employer partnerships, healthcare andschool district relationships, community organizations, andarticulation pathways with regional colleges anduniversities.
• Develop and execute strategies to generate inquiries andconvert them to applicants, admitted students, deposits, and enrolled students, with particular focus on reducing melt.
• Represent UB at corporate visits, graduate and career fairs,information sessions, and on-campus and virtual recruitmentevents.
• Advise prospective graduate students on program fit, admissionrequirements, and next steps toward enrollment.

Strategy, Marketing & Data

• Help develop and implement the annual graduate recruitment,marketing, and communication plan for each graduate program offeredat the Bridgeport campus.
• Partner with Marketing to coordinate messaging that highlightsprogram differentiators and to identify the channels that deliverthe strongest return on investment.
• Produce weekly funnel reports by program and counselor,forecast enrollment against goal, and use data to make strategicrecruitment decisions.
• Track the effectiveness of outreach campaigns and recruitmentevents, including cost per inquiry, cost per application, andconversion rates.
• Work with the University Webmaster to keep graduate admissionsand program web content current, accurate, and compelling.

Operations & Academic Partnership

• Oversee timely and accurate processing of graduateapplications, from file preparation and completion throughevaluation, decision, and final file reconciliation.
• Serve as the primary admissions liaison to graduate programdirectors and faculty on admission standards, application reviewtimelines, recruitment events, and program-level enrollmentgoals.
• Ensure counselors maintain accurate and complete records in theCRM and student information system.
• Carry out special projects and other duties as assigned by theAVP of Enrollment Management

Qualifications

QUALIFICATIONS

• Bachelor’s degree from an accredited institution required;Master’s degree preferred.
• 3–5 years of progressive experience in college or universityadmissions, graduate recruitment, or a comparable goal-driven salesor business development role, or an equivalent combination ofeducation and experience.
• At least 2 years of supervisory or team leadership experiencepreferred, including coaching staff to measurable goals.
• Demonstrated record of meeting or exceeding recruitment,enrollment, or revenue goals.
• Experience building external partnerships with employers,school districts, healthcare organizations, or otherinstitutions.
• Proficiency with CRM platforms and student information systems;experience using funnel data and dashboards to manageperformance.
• Intermediate to advanced skills in Microsoft Office,particularly Excel.
• Strong presentation, interpersonal, and written communicationskills.
• Detail-oriented, organized, and able to prioritize multipletasks in a high-volume, deadline-driven environment.
• Competency in the areas of diversity, equity, andinclusion.

Physical and Mental Requirements :

Work Environment

None

Under 1/3

1/3 to 2/3

Over 2/3

Outdoor Weather Conditions

X

Work with fumes or airborne particles

X

Work near moving mechanical parts

X

Risk of electrical shock

X

Vibration

X

Physical Activity

None

Under 1/3

1/3 to 2/3

Over 2/3

Standing

X

Walking

X

Sitting

X

Talking & Hearing

X

Using hands/fingers to handle/feel

X

Climbing or balancing

X

Bending, pulling, pushing

X

Driving

X

Lifting Requirements

None

Under 1/3

1/3 to 2/3

Over 2/3

Up to 10 pounds

X

Up to 25 pounds

X

Up to 50 pounds

X

Up to 75 pounds

X

Up to 100 pounds

X

Over 100 pounds

X

Vision requirements ( Especially relevant if driving isrequired by the job)

___ Close vision (i.e. clear vision at 20 inches or less)

___ Distance vision (i.e. clear vision at 20 feet or more)

___ Color vision (i.e. ability to identify and distinguishcolors)

___ Peripheral vision (i.e. ability to observe an area that can beseen up and down or left and right while the eyes are fixed on agiven point)

___ Depth perception (i.e. three-dimensional vision, ability tojudge distances and spatial relationships)

_X__ No special vision requirements

(This job description does not constitute an employment agreement between The University of Bridgeport and employee. It isused as a guide for personnel actions and is subject to change bythe employer as the needs of the employer and requirements of thejob change.)

The University of Bridgeport provides equal employmentopportunities (EEO) to all employees and applicants for employmentwithout regard to race, color, religion, gender, sexualorientation, gender identity or expression, national origin, age,disability, genetic information, marital status, amnesty, or statusas a covered veteran in accordance with applicable federal, state,and local laws. The University of Bridgeport complies withapplicable state and local laws governing non-discrimination inemployment in every location in which the company has facilities.This policy applies to all terms and conditions of employment,including, but not limited to, hiring, placement, promotion,termination, layoff, recall, transfer, leaves of absence,compensation, and training