Assistant Director, Learner Experience & Innovation Hybrid

MIT Sloan School of Management; Cambridge (MA); Hybrid; USD 69,000 - 92,000; Full time

Job summary

MIT Sloan Executive Education seeks an Assistant Director of Learner Experience, Innovation & Knowledge Management to oversee a portfolio advancing learner experience, program development, and knowledge systems.

You will partner with program directors and cross‑functional teams to craft resources and tools that elevate program quality, drive adoption, and enable continuous improvement while exploring AI-enabled solutions and emerging technologies.

Qualifications

• Bachelor’s degree in business, communications, instructional design, technology, organizational development, education, or a related field.
• Minimum of two years of academic administration experience required.
• Experience in project management, program development, learning experience design, knowledge management, sales enablement, technology implementation, organizational effectiveness, executive education, or corporate learning.

Responsibilities

• Manage a portfolio of initiatives that strengthen learner experience, program development, sales enablement, knowledge management, and continuous improvement.
• Partner with program directors and cross‑functional teams to develop resources, tools, and practices that enhance program quality, consistency, and operational effectiveness.
• Analyze learner, program, market and operational data to develop insights, recommendations, and narratives that support stakeholder engagement and decision‑making.
• Lead governance and continuous improvement of knowledge management systems, shared resources, and digital collaboration environments.
• Identify, evaluate, and support implementation of AI‑enabled and emerging technologies that improve learner experience, team effectiveness, and organizational capability.

Skills

Project management

Learning experience design

Knowledge management

Sales enablement

Technology implementation

Organizational effectiveness

Executive education

Corporate learning

Education

Bachelor’s degree

Job description

MIT Sloan Executive Education seeks an Assistant Director of Learner Experience, Innovation & Knowledge Management to oversee a portfolio advancing learner experience, program development, and knowledge systems.

You will partner with program directors and cross‑functional teams to craft resources and tools that elevate program quality, drive adoption, and enable continuous improvement while exploring AI-enabled solutions and emerging technologies.