Assistant Director, Learner Experience, Innovation & Knowledge Management, Executive Education

MIT Sloan School of Management; Cambridge (MA); Hybrid; USD 69,000 - 92,000; Full time

Job summary

MIT Sloan Executive Education seeks an Assistant Director of Learner Experience, Innovation & Knowledge Management to oversee a portfolio advancing learner experience, program development, and knowledge systems.

You will partner with program directors and cross‑functional teams to craft resources and tools that elevate program quality, drive adoption, and enable continuous improvement while exploring AI-enabled solutions and emerging technologies.

Qualifications

• Bachelor’s degree in business, communications, instructional design, technology, organizational development, education, or a related field.
• Minimum of two years of academic administration experience required.
• Experience in project management, program development, learning experience design, knowledge management, sales enablement, technology implementation, organizational effectiveness, executive education, or corporate learning.

Responsibilities

• Manage a portfolio of initiatives that strengthen learner experience, program development, sales enablement, knowledge management, and continuous improvement.
• Partner with program directors and cross‑functional teams to develop resources, tools, and practices that enhance program quality, consistency, and operational effectiveness.
• Analyze learner, program, market and operational data to develop insights, recommendations, and narratives that support stakeholder engagement and decision‑making.
• Lead governance and continuous improvement of knowledge management systems, shared resources, and digital collaboration environments.
• Identify, evaluate, and support implementation of AI‑enabled and emerging technologies that improve learner experience, team effectiveness, and organizational capability.

Skills

Project management

Learning experience design

Knowledge management

Sales enablement

Technology implementation

Organizational effectiveness

Executive education

Corporate learning

Education

Bachelor’s degree

Job description

ASSISTANT DIRECTOR, LEARNER EXPERIENCE, INNOVATION & KNOWLEDGE MANAGEMENT, Sloan Executive Education

Job Number: 26139

Functional Area: Administration

Department: MIT Sloan Executive Education

School Area: Sloan School of Management

Pay Range: $68,540 - $92,380

Employment Type: Full-time (Hybrid)

Employment Category: Exempt

Visa Sponsorship Available: No

Pay Grade: 7

ASSISTANT DIRECTOR, LEARNER EXPERIENCE, INNOVATION & KNOWLEDGE MANAGEMENT, Sloan Executive Education will manage a portfolio of initiatives that strengthen learner experience, program development, sales enablement, knowledge management, and continuous improvement; partner with program directors and cross‑functional teams to develop resources, tools, and practices that enhance program quality, consistency, and operational effectiveness; analyze learner, program, market and operational data to develop insights, recommendations, and compelling narratives that support stakeholder engagement and decision‑making; lead the governance and continuous improvement of knowledge management systems, shared resources, and digital collaboration environments; identify, evaluate, and support implementation of AI‑enabled and emerging technologies that improve learner experience, team effectiveness, and organizational capability; manage projects from concept through implementation, coordinating stakeholders, driving adoption, and advancing process improvement efforts; and foster innovation, knowledge sharing, and continuous improvement across Executive Education.

The full job description is available, here: https://web.mit.edu/sloan-hr/jobs/ExecEdAssistantDirectorLearnerExperience.pdf

Job Requirements

• REQUIRED: Bachelor’s degree in business, communications, instructional design, technology, organizational development, education, or a related field; a minimum of two years of academic administration experience required; relevant experience in project management, program development, learning experience design, knowledge management, sales enablement, technology implementation, organizational effectiveness, executive education, corporate learning, or a related role; demonstrated ability to manage projects and initiatives from concept to implementation, including defining deliverables, coordinating stakeholders, managing timelines, identifying risks, and driving follow‑through.
• PREFERRED: Master’s degree; experience in executive education, corporate learning, client service, program management, or a program‑based environment; experience supporting or leading product development, program design, learning experience design, instructional design, or learner/client experience initiatives.

MIT provides pay ranges representing its good faith estimate of what the Institute reasonably expects to pay for a full time position at the time of posting (if you are applying for a part time salaried job, you will need to prorate the posted pay range). The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience and education/training, internal peer equity, and applicable legal requirements. This pay range represents base pay only and does not include any other benefits or compensation.

We welcome people from all walks of life to bring their talent, ideas, and experience to our community. We strongly encourage applications from individuals from all identities and backgrounds – like yours. If you want to be part of our exceptional, multicultural, collaborative, and inclusive community, then take a look at this opportunity.