Assistant Director, Front-of-House Operations

Chick-fil-A | West Hartford; Elmwood (CT); On-site; USD 50,000 - 66,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Professional development assistance

Tuition reimbursement

Vision insurance

Bonus pay

Job summary

Chick-Fil-A West Hartford is seeking a dynamic restaurant leader to oversee frontline restaurant operations and develop a high-performing team. You will coach, mentor, and manage staff to meet goals while upholding Chick-Fil-A standards and safety practices.

The role emphasizes leadership development, community impact, and delivering exceptional guest experiences in a fast-paced setting with opportunities for career growth.

Qualifications

• Must be at least 21 years old to apply.
• Four-year degree and/or proven leadership in a fast-paced, high-volume kitchen.
• Demonstrated past leadership experience.
• Ability to coach, motivate and lead other team members.
• Desire to grow business and personal skills while thriving in a fast-paced environment.
• Eagerness to learn and improve personal skillset and assist others in the same effort.
• Ability to communicate and collaborate with Team Members, Team Leaders, Directors, and Operator to fulfill business needs.
• Positive attitude and customer service mindset.

Responsibilities

• Directing the daily operations of the Front of House and supporting restaurant operations.
• Mastery of knowledge and skill of team member positions throughout the front of house, to include order taking, cash management, leading shifts, bagging, window, etc.
• Knowledge and understanding of Food Safety requirements (SERVSAFE).
• Creating training plans and training new team members in all front of house positions.
• Ensuring compliance with Chick-Fil-A West Hartford standards in all areas of operation.
• Ensuring the highest quality food and services are delivered to our guests.
• Be a role model for all West Hartford team members in regards to customer care, cleanliness, organization, and personal accountability.
• Promote a safe and productive work atmosphere.

Skills

Leadership

Team Leadership

Coaching

Communication

Customer Service

Problem Solving

Education

Bachelor's degree

Tools

SERVSAFE

Job description

Chick-Fil-A West Hartford is seeking a dynamic restaurant leader to oversee frontline restaurant operations and develop a high-performing team. You will coach, mentor, and manage staff to meet goals while upholding Chick-Fil-A standards and safety practices.

The role emphasizes leadership development, community impact, and delivering exceptional guest experiences in a fast-paced setting with opportunities for career growth.