Front of House Team Leader - Lead & Elevate Service

Workstream; Dade City (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Closed on Sundays

Scholarship opportunities

Growth & development

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader to support senior leadership in daily restaurant operations, lead by example, and coach team members. The role emphasizes delivering exceptional guest service, managing shifts, and training new hires in a fast-paced environment.

The position offers a pathway for growth within a values-driven culture, with opportunities for development and scholarship support as part of a dynamic operator-led team.

Qualifications

• Smile and greet guests warmly.
• Maintain eye contact and build rapport with guests.
• Communicate enthusiastically to convey a friendly service.
• Demonstrate strong customer service and a servant leadership mindset.
• Coordinate with team to manage shift tasks effectively.
• Ability to work in a fast-paced, high-volume environment.

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant.
• Offer immediate and respectful response to guests' needs.
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, key holder.
• Count drawers and finalize day.
• Excellent communication skills, both written and spoken.

Skills

Smile

Eye contact

Enthusiastic communication

Guest service

Reliable transportation

Fast-paced work

People skills

Customer service

Team member issues management

Teamwork and ownership

Job description

Chick-fil-A is seeking a Team Leader to support senior leadership in daily restaurant operations, lead by example, and coach team members. The role emphasizes delivering exceptional guest service, managing shifts, and training new hires in a fast-paced environment.

The position offers a pathway for growth within a values-driven culture, with opportunities for development and scholarship support as part of a dynamic operator-led team.