Assistant Director, Financial Aid Packaging

University of Nebraska at Omaha; Omaha (NE); On-site; USD 47,000 - 57,000; Full time

Job summary

University of Nebraska at Omaha (UNO) seeks an Assistant Director, Packaging to oversee the federal financial aid packaging process, ensure compliance with federal/state regulations, and manage automated and manual packaging workflows for students. The role supervises the Financial Support Coordinator, Loans, partners with the systems team to test batch packaging annually, and helps develop policies.

Requires a Bachelor’s Degree and at least two years in financial aid; Master’s Degree and NASFAA

Qualifications

• Bachelor’s Degree required.
• Minimum two years of professional work experience and/or two years of financial aid experience.
• Equivalent combination of education and experience will be considered.
• Master’s Degree preferred.
• 5 or more years working in higher education financial aid administration, specifically with Title IV funds and private loan administration.

Responsibilities

• Administer and oversee the awarding and packaging of federal financial aid. Perform both mass and manual packaging processes to ensure students receive accurate and timely financial aid offers in accordance with federal regulations, as well as institutional policies and guidelines.
• Review and resolve complex packaging scenarios and collaborate with staff to support the effective delivery of student aid.
• Directly supervise the Financial Support Coordinator, Loans responsible for federal loan processing. Provide leadership, training, workflow management, and performance oversight to ensure accurate, timely, and compliant administration of Direct Loans, Parent PLUS Loans, Graduate PLUS Loans, and alternative loan programs while supporting exceptional service to students and families.
• Perform specialized financial aid processing activities that require individual review and intervention. Responsibilities include administration of the UNO Vets tuition waiver program, processing death protocols, managing uncashed warrants, reviewing third-party reports, monitoring less-than-half-time enrollment, and completing other aid-related adjustments to maintain accurate student aid records.
• Manage and review packaging-related reports to ensure the accuracy and compliance of financial aid awards. Monitor post-packaging reports, over-award reports, and other exception reports; identify discrepancies; make necessary adjustments; and ensure compliance with financial aid regulations.
• Support federal and private loan administration by assisting with certification, eligibility review, processing, and compliance activities. Work collaboratively with loan staff to ensure accurate and timely processing of Title IV and alternative loan programs while maintaining compliance with federal regulations and institutional policies.
• Maintain and update student financial aid records through the management of service indicators and checklist items related to loan processing. Monitor outstanding requirements, remove completed items, and ensure accurate tracking of student eligibility.
• Other Duties as Assigned

Education

Bachelor’s Degree

Master’s Degree

Job description

University of Nebraska at Omaha (UNO) seeks an Assistant Director, Packaging to oversee the federal financial aid packaging process, ensure compliance with federal/state regulations, and manage automated and manual packaging workflows for students. The role supervises the Financial Support Coordinator, Loans, partners with the systems team to test batch packaging annually, and helps develop policies.

Requires a Bachelor’s Degree and at least two years in financial aid; Master’s Degree and NASFAA