Assistant Director, Packaging

University Of Nebraska Omaha; Omaha (NE); On-site; USD 47,000 - 57,000; Full time

Job summary

The University of Nebraska Omaha seeks an Assistant Director to oversee the financial aid packaging process, ensure compliance with federal and state regulations, and supervise the Financial Support Coordinator, Loans. This role manages batch and manual packaging and handles post-packaging reporting and loan-related tasks.

Responsibilities include coordinating with the systems team to test yearly packaging processes and developing policies to align with federal guidelines and institutional

Qualifications

• Bachelor's degree is required.
• Minimum two years of professional work experience in financial aid.
• Equivalent combination of education and experience will be considered.
• Master's degree preferred.
• NASFAA credential for Packaging & Aid Notification, Direct Loans, Federal Pell Grant Program, etc. preferred.

Responsibilities

• Administer and oversee awarding and packaging of federal financial aid; perform mass and manual packaging.
• Direct supervision of the Financial Support Coordinator, Loans; provide leadership and oversight.
• Perform specialized processing activities including administration of tuition waivers, death protocols, and tracking adjustments.
• Manage and review packaging-related reports to ensure accuracy and compliance with regulations.
• Support loan administration through certification, eligibility review, processing, and compliance.
• Maintain and update student financial aid records and service indicators.
• Other duties as assigned.

Skills

Financial aid administration

Supervision

Education

Bachelor's Degree

Master's Degree

Job description

EEO Statement

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its education programs or activities, including admissions and employment. The University prohibits any form of retaliation taken against anyone for reporting discrimination, harassment, or retaliation for otherwise engaging in protected activity.

Job Grade

AS23S

Division

Institutional Effectiveness and Student Success

College/Dept

Financial Support and Scholarship

Department

FS&S

Requisition Number

2026-00285

FTE (full-time equivalency)

100.00

Work Schedule

Monday-Friday, 8AM-5PM, some nights and weekends

Remote/Telecommuting

No remote/telecommute opportunity

Appointment Term

12- 12/12 months

Essential personnel according to inclement weather policy

No

Pay Information

52,000

Pay Schedule

Annually

FLSA Designation

Exempt

Position Summary

Reporting to the Associate Director, Packaging and Loans, the Assistant Director is responsible for overseeing the financial aid packaging process, ensuring compliance with federal and state financial aid regulations, as well as institutional packaging guidelines. This role involves packaging batches of students through an automated process, as well as manual packaging students on an individual basis. The Assistant Director will provide direct supervision to the Financial Support Coordinator, Loans. This position also processes post-packaging reports, over-award reports, third party reports, uncashed warrants, death protocols, less than half time reports, and loan checklists and service indicators. This position will serve as a backup for loan certifying processes. The Assistant Director works with the systems team to set up and test the batch packaging process annually. This position assists with developing and updating all policies and procedures related to packaging and other responsibilities to ensure alignment with federal regulations and institutional goals.

Job Duties

• 30% Administer and oversee the awarding and packaging of federal financial aid. Perform both mass and manual packaging processes to ensure students receive accurate and timely financial aid offers in accordance with federal regulations, as well as institutional policies and guidelines. Review and resolve complex packaging scenarios and collaborate with staff to support the effective delivery of student aid.
• 20% Directly supervise the Financial Support Coordinator, Loans responsible for federal loan processing. Provide leadership, training, workflow management, and performance oversight to ensure accurate, timely, and compliant administration of Direct Loans, Parent PLUS Loans, Graduate PLUS Loans, and alternative loan programs while supporting exceptional service to students and families.
• 15% Perform specialized financial aid processing activities that require individual review and intervention. Responsibilities include administration of the UNO Vets tuition waiver program, processing death protocols, managing uncashed warrants, reviewing third-party reports, monitoring less-than-half-time enrollment, and completing other aid-related adjustments to maintain accurate student aid records.
• 15% Manage and review packaging-related reports to ensure the accuracy and compliance of financial aid awards. Monitor post-packaging reports, over-award reports, and other exception reports; identify discrepancies; make necessary adjustments; and ensure compliance with financial aid regulations.
• 10% Support federal and private loan administration by assisting with certification, eligibility review, processing, and compliance activities. Work collaboratively with loan staff to ensure accurate and timely processing of Title IV and alternative loan programs while maintaining compliance with federal regulations and institutional policies.
• 5% Maintain and update student financial aid records through the management of service indicators and checklist items related to loan processing. Monitor outstanding requirements, remove completed items, and ensure accurate tracking of student eligibility.
• 5% Other Duties as Assigned

Required Education

Bachelor's Degree

Required Experience

Minimum two years of professional work experience and/or two years of financial aid experience. Equivalent combination of education and experience will be considered.

Required License/Certification

NA

Required Additional Qualifications

NA

Preferred Education

Master's Degree

Preferred Experience

5 or more years working in higher education financial aid administration, specifically with Title IV funds and private loan administration.

Preferred License/Certification

NASFAA Credential for Packaging & Aid Notification, Direct Loans, Federal Pell Grant Program, etc.

Preferred Additional Qualifications

NA

Compliance Requirements

• Credit Check - No
• Motor Vehicle Licensing Validity Check - No
• Pre-employment Physical Request and Assessment - No
• Drug Screen - No

Supplemental Question

Required fields are indicated with an asterisk (*).

• * What is the highest level of education you have attained?
  • none
  • High School Diploma/GED
  • Associates Degree
  • Bachelors Degree
  • Master's Degree
  • Doctorate (PhD, MD,EdD, JD etc)