Financial Aid Advisor & Packaging Specialist

Old Dominion University; Norfolk (VA); On-site; USD 40,000 - 50,000; Full time

Job summary

Old Dominion University is seeking a Financial Aid Counselor for ODUGlobal to guide students through financial aid processes and ensure compliance with applicable policies. You will interpret and package aid, respond to modification requests, and work within a busy processing environment.

The role requires proficiency with Microsoft Office and student information systems such as Banner or PeopleSoft, plus the ability to collaborate across departments.

Qualifications

• Extensive experience in student services, compliance, or file review.
• Experience in a college financial aid office preferred.
• Knowledge of federal, state, and institutional financial aid programs.

Responsibilities

• Provide financial aid guidance and counseling to prospective and current students.
• Interpret and package financial aid in accordance with policies.
• Respond to and review student requests for modification of financial aid packages using professional judgment.
• Collaborate within a complex processing and public contact environment.

Skills

Financial aid guidance

Policy interpretation

MS Office

Banner/PeopleSoft

Public contact

Compliance knowledge

File review experience

Tools

Microsoft Office

Banner

PeopleSoft

Job description

Old Dominion University is seeking a Financial Aid Counselor for ODUGlobal to guide students through financial aid processes and ensure compliance with applicable policies. You will interpret and package aid, respond to modification requests, and work within a busy processing environment.

The role requires proficiency with Microsoft Office and student information systems such as Banner or PeopleSoft, plus the ability to collaborate across departments.