Assistant Director- Facility Operations for Student Support - (497101 )

University of Houston; Houston (TX); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

University of Houston seeks a leader for Facility Operations for Student Support. You will oversee daily operations, maintenance and staff, ensuring safe, cost-effective and reliable services with KPI-driven performance.

The role requires strong budgeting, strategic planning and a commitment to best practices, including APPA benchmarks and TAPPA involvement. University security checks apply and education may substitute for experience where applicable.

Formación

• Requires a minimum of five (5) years of directly job-related experience.
• Education in lieu of experience accepted.
• Security sensitive; criminal history check required.

Responsabilidades

• Oversees daily operations, maintenance and staff of Facility Operations for Student Support.
• Sets tone and expectations; provides evaluation, feedback and reports on performance.
• Drafts operating procedures, staff work plans and KPI benchmarks with APPA levels.
• Manages strategic plans, budgets and infrastructure; controls costs.
• Keeps current with best practices; participates in TAPPA and professional orgs.
• Develops staffing plans; hires, develops, motivates and evaluates staff.
• Establishes culture with standards in safety, complaints, efficiency and inventory.
• Prepares cost estimates, RFPs/RFQs and contract documents; inspects work.
• Directs services operations, inventory, scheduling and work orders.
• Develops short/long-range plans; negotiates contracts with subs/consultants.
• Advances sustainable practices in day-to-day operations.
• Responds to emergencies on weekends/holidays; communicates with stakeholders.
• Performs other job-related duties as required.

Conocimientos

Leadership

Staff management

Budgeting

KPI development

Educación

4 year degree or equivalent

Descripción del empleo

Department: Facilities Operations forSS Salary: Commensurate with Experience/Education

Description

Provides leadership for the Facility Operations for StudentSupport department by overseeing the daily operations, maintenanceactivities and staff management and ensuring cost effective,efficient, safe, and reliable operations consistent with bestpractices, and other performance standards.

• 1. Provides overall leadership for the departments by settingthe tone, expectations and providing continuous evaluation,feedback and reports on the department(s) performance.
• 2. Drafts and implements operating procedures, staff work plans,and Key Performance Indicators (KPI's), benchmarking with APPAservice levels to achieve desired accountability, cost controls,compliance and efficiency of the department.
• 3. Assists with the development, implementation, and managementof strategic business plans, budgets, infrastructure plans forassigned area, and manages the business by controlling costs whilemeeting expected financial results.
• 4. Maintains an understanding of current ideas, research andpractices pertaining to the areas of responsibility for thisposition, through continued study and participation in professionalorganizations, such as Texas Association of Physical PlantAdministrators (TAPPA).
• 5. Develops Facility Operations for Student Support staffingplans and oversees staff, including hiring, development, motivationand evaluation of staff through coaching, mentoring, andtraining.
• 6. Establishes an effective culture by ensuring accountabilityand creating a performance management focus by setting standardsand key performance targets in areas of safety, customercomplaints, efficiency, and inventory control.
• 7. Prepares project cost estimates, scope of work, Request forProposal's (RFP's), Request for Qualifications (RFQ's), andbid/contract documents. Conducts inspection of work, evaluateswork, resolves employee/contractor issues, approves payapplications/contract changes, and approves final acceptance ofwork.
• 8. Directs the Facility Operations for Student Support servicesoperations, inventory, scheduling, and assignments. Reviews thework of staff. Monitors status of work orders, estimates, requests,and purchases of materials and equipment.
• 9. Develops short and long-range plans to meet state mandates,negotiates contracts with sub-contractors and consultants, andmakes policy recommendations in the development of programs.
• 10. Assists in the continuous integration of sustainable BestPractices into the daily management and operations of thedepartment(s).
• 11. Responds to emergencies on weekends, holidays, and afterhours while ensuring prompt communication to employees, businessassociates and internal/external customers.
• 12. Confers with university staff at all levels and providetechnical expertise, assistance and advice regarding CorrectiveMaintenance operations, projects and develops and presentsrecommendations and reports as requested.
• 13. Performs other job-related duties as required.

Department is willing to accept education in lieu ofexperience.

MQ: Requires a thorough understanding of both theoretical andpractical aspects of an analytical, technical or professionaldiscipline; or the basic knowledge of more than one professionaldiscipline. Knowledge of the discipline is normally obtainedthrough a formal, directly job-related 4 year degree from a collegeor university or an equivalent in-depth specialized trainingprogram that is directly related to the type of work beingperformed.

Requires a minimum of five (5) years of directly job-relatedexperience.

All positions at the University of Houston-System are securitysensitive and will require a criminal history check.

The University of Houston System and its universities are EqualOpportunity Institutions. Everyone is encouraged to apply.