Assistant Director, Digital Enrollment & Training

Taleo; Pittsburgh (Allegheny County); Remote; USD 65,000 - 95,000; Full time

Job summary

The University of Pittsburgh’s Pitt EDGE seeks an Assistant Director of Digital Enrollment to lead and mentor Enrollment Specialists, guiding daily activity and ensuring prospects move through the funnel with accountability. This role collaborates with program partners and the marketing team to optimize intake processes and training.

Remote work is available, with campus reference in Pittsburgh. Minimum 5 years of enrollment or admissions experience, a Bachelor's degree, and strong CRM/data

Qualifications

• Bachelor's degree required.
• Minimum 5 years of related experience.
• Experience supervising Enrollment Specialists or similar team.

Responsibilities

• Directly supervise Enrollment Specialists and monitor pipeline activity.
• Oversee onboarding and ongoing training of Enrollment Specialists.
• Manage daily enrollment activity across assigned school portfolio and escalate issues to Director.
• Run weekly pipeline aging reports and trigger re-engagement actions.
• Review lead source attribution data and report findings to marketing.
• Coordinate with program contacts to maintain intake requirements and deadlines.
• Maintain relationships with program directors and graduate coordinators.
• Facilitate enrollment training for staff and partners; update playbooks and guides.

Skills

Leadership

CRM

Training

Data analysis

Education

Bachelor's degree

Tools

Reporting tools

Job description

The University of Pittsburgh’s Pitt EDGE seeks an Assistant Director of Digital Enrollment to lead and mentor Enrollment Specialists, guiding daily activity and ensuring prospects move through the funnel with accountability. This role collaborates with program partners and the marketing team to optimize intake processes and training.

Remote work is available, with campus reference in Pittsburgh. Minimum 5 years of enrollment or admissions experience, a Bachelor's degree, and strong CRM/data