Assistant Dept Manager – Installation Materials & Training

Floor & Decor Holdings Inc.; Florida; On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking a Product Sales Specialist to provide exceptional customer service and expert product information in a busy retail showroom.

You will greet customers, answer questions, and assist with selections to ensure a positive shopping experience. The role requires a High School diploma or GED and at least one year in customer service or sales, with strong communication skills and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet customers in a helpful and courteous manner.
• Assist customers with product questions and selections.
• Process customers at checkout using the POS system; handle refunds/exchanges per guidelines.
• Maintain overall merchandising, pricing, and organization of the department.
• Communicate SOP directions and changes to associates in a timely manner.
• Complete all product specialist certification courses.

Skills

Customer service

Communication skills

Multi-tasking

Professional demeanor

Education

High School diploma or GED

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a Product Sales Specialist to provide exceptional customer service and expert product information in a busy retail showroom.

You will greet customers, answer questions, and assist with selections to ensure a positive shopping experience. The role requires a High School diploma or GED and at least one year in customer service or sales, with strong communication skills and the ability to multitask in a fast-paced environment.