Assistant Department Manager – Installation Materials

Floor & Decor Holdings Inc.; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. in Columbus seeks a Customer Service/Sales Associate to train Product Sales Specialists and ensure customers receive excellent service with solid product information. The role emphasizes greeting customers, answering questions, and guiding selections.

You will process checkout, handle refunds, maintain displays, and participate in certification courses while upholding safety and core values of the company.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service or sales experience.
• Excellent communication skills, both verbal and written.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet customers in a helpful and courteous manner.
• Assist customers with product questions and selections.
• Process transactions at the POS and handle refunds/exchanges per guidelines.
• Stock, tag, and merchandize displays; ensure correct pricing and placement.
• Present how-to classes to customers and participate in product specialist training.

Skills

Excellent communication

Customer service experience

Sales experience

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. in Columbus seeks a Customer Service/Sales Associate to train Product Sales Specialists and ensure customers receive excellent service with solid product information. The role emphasizes greeting customers, answering questions, and guiding selections.

You will process checkout, handle refunds, maintain displays, and participate in certification courses while upholding safety and core values of the company.