Assistant Customer Service Manager: Store Operations Lead

Schnucks; Lemay (MO); On-site; USD 42,000 - 52,000; Full time

Job summary

Schnucks in Lemay, MO is seeking an Assistant Customer Service Manager to help lead daily store operations and ensure outstanding guest service. You will supervise checkers and baggers, schedule coverage, support cashier functions, and step in for the Customer Service Manager when needed.

This role offers growth in a family‑oriented grocery environment and requires reliability and a commitment to excellent customer experiences.

Qualifications

• Experience in retail or grocery customer service preferred.
• Ability to supervise and train staff.
• Strong attendance and reliability.

Responsibilities

• Provide friendly and courteous service to customers.
• Regular, reliable attendance is an essential function of the job.
• Take on the duties of the Customer Service Manager when they are not on-site.
• Supervision of checkers and baggers to maximize efficiency of checkout process.
• Write schedule for baggers, checkers, U-scan and service center ensuring proper coverage during all business hours.
• Perform all service center duties including but not limited to utility payments, lottery, cash drawer audits, and store safe management.

Skills

Customer service

Staff supervision

Scheduling

Retail operations

Job description

Schnucks in Lemay, MO is seeking an Assistant Customer Service Manager to help lead daily store operations and ensure outstanding guest service. You will supervise checkers and baggers, schedule coverage, support cashier functions, and step in for the Customer Service Manager when needed.

This role offers growth in a family‑oriented grocery environment and requires reliability and a commitment to excellent customer experiences.