Assistant Community Manager - Resident & Property Operations

CCH; Oakland (CA); On-site; USD 50,419 - 59,571; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

8% employer retirement contribution

Job summary

CCH is seeking a full-time Property Management Assistant at Westlake East - Oakland, CA 94611. You will support tenant relations, rent collection, and compliance with HUD/Section 8 requirements while assisting the Community Manager.

The role requires a High School Diploma or GED, strong communication and organizational skills, and proficiency with Microsoft Office 365. The position offers benefits and opportunities in a growing team.

Qualifications

• High School Diploma or GED required.
• Previous property management experience preferred.
• Knowledge of HUD/Section 8, Tax Credit programs and related systems preferred.
• Proficiency with Microsoft Office 365 and the ability to learn additional organizational systems.
• Strong analytical and problem‑solving skills.
• Strong interpersonal, written, and oral communication skills.
• Integrity, professionalism, and confidentiality in service delivery.
• Ability to prioritize tasks and consistently meet deadlines.
• Background check completion is required for employment.

Responsibilities

• Contribute to a caring and positive working and living environment for all employees and residents.
• Support compliance with CCH policy, funder and regulatory requirements.
• Maintain accurate financial recordkeeping through data entry, electronic transmission, and report generation.
• Perform timely and correct income re-certifications for all residents and maintain resident file system.
• Assist in managing tenant relations.
• Assist the Community Manager with marketing of vacant units, aligning with federal, state, local, and regulatory requirements.
• Assist with maintaining the property wait list and process applications in compliance with regulations, including screening, interviewing, and processing applicants.
• Collect rent and account for monies collected.
• Assist with resident move‑in/move‑out procedures and unit inspections.
• Prepare for site and other inspections (e.g., INSPIRE, MOR, annual audit) by reviewing checklists and ensuring requested documentation is accessible.
• Act on behalf of the Community Manager in their absence.
• Perform other duties as assigned.

Skills

Strong communication

Analytical skills

Organization/Time management

Integrity & confidentiality

Customer service mindset

Education

High School Diploma or GED

Tools

Microsoft Office 365

Job description

CCH is seeking a full-time Property Management Assistant at Westlake East - Oakland, CA 94611. You will support tenant relations, rent collection, and compliance with HUD/Section 8 requirements while assisting the Community Manager.

The role requires a High School Diploma or GED, strong communication and organizational skills, and proficiency with Microsoft Office 365. The position offers benefits and opportunities in a growing team.