Assistant Community Manager

CCH - (Christian Church Homes); Oakland (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Retirement plan

Job summary

CCH - (Christian Church Homes) seeks an Assistant Community Manager in Oakland, CA to support the management of a senior community. The ACM communicates with residents, staff, and regulators, maintains files, and assists in marketing and compliance processes.

The role is full-time, non-exempt, with responsibilities spanning rent collection, income certifications, inspections, and tenant relations, under the Community Manager’s supervision.

Qualifications

• High School Diploma or GED required.
• Previous property management experience preferred.
• Knowledge of HUD/Section 8 and Tax Credits preferred.
• Proficient with Microsoft Office 365 and related systems.
• Strong analytical and problem‑solving abilities.
• Strong written and oral communication and interpersonal skills.
• Ability to maintain integrity, professionalism and confidentiality.
• Ability to prioritize tasks and meet deadlines.
• Background check required after conditional offer.

Responsibilities

• Support efficient and safe management of an assigned Senior Community.
• Maintain positive rapport with residents, staff, and regulators.
• Provide accurate financial recordkeeping and reports.
• Perform income re-certifications and maintain resident files.
• Assist in tenant relations and marketing of vacant units.
• Process applications and screen to fill vacancies per regulations.
• Collect rent and account for monies received.
• Assist with move‑ins/outs and unit inspections.
• Prepare for site inspections (NSPIRE, MOR, audits) with documentation.
• Act on Community Manager’s behalf during absence.
• Perform other duties as assigned.

Skills

HUD/Section 8

Tax Credits

MS Office 365

Analytical thinking

Interpersonal skills

Communication

Education

High School Diploma or GED

Job description

(Full-time, Non-Exempt, $25.09 - $29.65 California, $21.96 - $26.57 OOS)

Our Mission

CCH builds and manages quality, affordable housing in caring communities.

Vision

To transform communities by fostering human dignity, mutual respect, personal independence, and supportive environments

Our Values

• Sustainability – Maintaining our own organizational health and viability and maintaining sustainable communities for our residents
• Integrity – Striving for reliability and honesty in all that we do and say
• Independence – Empowering people to age in place with dignity

CCH Beliefs

We are more than a home for residents. We are more than a job for employees.

Job Summary

The Assistant Community Manager (ACM) supports and advances all efforts to maintain the efficient and safe management of an assigned Senior Community. The ACM helps maintain positive rapport and communication with fellow employees, residents, regulatory agencies, and community constituents.

Key Responsibilities

• Contribute to caring and positive working and living environments for all employees and residents
• Model and help ensure compliance with CCH policy and funder and regulatory requirements.
• Provide accurate financial recordkeeping by performing data entry, transmitting information electronically, and generating reports.
• Perform timely and correct income re-certifications for all residents and to properly maintain the resident file system.
• Assists in managing tenant relations.
• Assist the Community Manager with the marketing of vacant units in accordance with an approved marketing plan aligned with all federal, state, local and regulatory requirements.
• Assist with maintaining property wait list and processes applications in conformance with compliance regulations which includes screening, interviewing and processing applicants to fill building vacancies.
• Collects rent and accounts for monies collected.
• Assist in resident move-in/move-out procedures and unit inspections.
• Prepare for site and other inspections (including NSPIRE, MOR and annual audit) by reviewing pertinent checklists and forms and ensuring that all requested documentation is located and accessible at the site (i.e. most recent audit, insurance policy, etc.)
• Act on the Community Manager’s behalf in the event of their absence.
• Other duties as assigned.

Reporting + Organizational Relationships

This position will report directly to the Community Manager and does not have any supervisory responsibilities.

Compensation & Classification

CCH is committed to paying competitive wages. The salary range for this position is $25.09 - $29.65 in California and $21.96 - $26.57 outside of California. Based on CCH’s compensation philosophy, most new hires are brought in at the minimum salary range. CCH has a competitive benefits package with health, dental, vision, and life insurance, 8% of an employer contribution for retirement, and more. This is a full-time, non-exempt position. This position is based at Westlake Christian Terrace West, located at 275 - 28th Street, Oakland, CA 94611.

Physical Demands

Physical demands include continual sitting, typing, and repetitive computer use for up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. These demands are representative of those that must be met to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity

CCH is an equal opportunity employer. We strongly encourage applications from women, people of color, bilingual and bicultural individuals, and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition, including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. We encourage and will consider for employment qualified applicants with arrest and conviction records.

Applicants With Disabilities

Reasonable accommodation will be made so that qualified applicants who are disabled may participate in the application process. If you are seeking accommodation, please advise in writing at the time you apply.

Qualifications and Requirements

• High School Diploma or GED required.
• Previous property management experience is preferred.
• Knowledge of HUD/Section 8, Tax Credits, and the systems related to managing these programs preferred
• Proficient with Microsoft Office 365 platform and ability to quickly learn the organization’s other systems
• Strong analytical and problem-solving skills.
• Strong interpersonal skills, including written and oral communications.
• Ability to serve with integrity, professionalism, and confidentiality.
• Ability to prioritize tasks and consistently meet project deadlines.
• CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement of employment with CCH.