Assistant Community Manager

CCH; Oakland (CA); On-site; USD 50,419 - 59,571; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

8% employer retirement contribution

Job summary

CCH is seeking a full-time Property Management Assistant at Westlake East - Oakland, CA 94611. You will support tenant relations, rent collection, and compliance with HUD/Section 8 requirements while assisting the Community Manager.

The role requires a High School Diploma or GED, strong communication and organizational skills, and proficiency with Microsoft Office 365. The position offers benefits and opportunities in a growing team.

Qualifications

• High School Diploma or GED required.
• Previous property management experience preferred.
• Knowledge of HUD/Section 8, Tax Credit programs and related systems preferred.
• Proficiency with Microsoft Office 365 and the ability to learn additional organizational systems.
• Strong analytical and problem‑solving skills.
• Strong interpersonal, written, and oral communication skills.
• Integrity, professionalism, and confidentiality in service delivery.
• Ability to prioritize tasks and consistently meet deadlines.
• Background check completion is required for employment.

Responsibilities

• Contribute to a caring and positive working and living environment for all employees and residents.
• Support compliance with CCH policy, funder and regulatory requirements.
• Maintain accurate financial recordkeeping through data entry, electronic transmission, and report generation.
• Perform timely and correct income re-certifications for all residents and maintain resident file system.
• Assist in managing tenant relations.
• Assist the Community Manager with marketing of vacant units, aligning with federal, state, local, and regulatory requirements.
• Assist with maintaining the property wait list and process applications in compliance with regulations, including screening, interviewing, and processing applicants.
• Collect rent and account for monies collected.
• Assist with resident move‑in/move‑out procedures and unit inspections.
• Prepare for site and other inspections (e.g., INSPIRE, MOR, annual audit) by reviewing checklists and ensuring requested documentation is accessible.
• Act on behalf of the Community Manager in their absence.
• Perform other duties as assigned.

Skills

Strong communication

Analytical skills

Organization/Time management

Integrity & confidentiality

Customer service mindset

Education

High School Diploma or GED

Tools

Microsoft Office 365

Job description

Job Details

Job Location: Westlake East - Oakland, CA 94611

Salary Range: $24.24 - $28.64 hourly (California) / $20.00 - $24.20 hourly (outside California)

Travel Percentage: None

Shift: Day, Full-time, Non-exempt

Responsibilities

• Contribute to a caring and positive working and living environment for all employees and residents.
• Support compliance with CCH policy, funder and regulatory requirements.
• Maintain accurate financial recordkeeping through data entry, electronic transmission, and report generation.
• Perform timely and correct income re-certifications for all residents and maintain resident file system.
• Assist in managing tenant relations.
• Assist the Community Manager with marketing of vacant units, aligning with federal, state, local, and regulatory requirements.
• Assist with maintaining the property wait list and process applications in compliance with regulations, including screening, interviewing, and processing applicants.
• Collect rent and account for monies collected.
• Assist with resident move‑in/move‑out procedures and unit inspections.
• Prepare for site and other inspections (e.g., INSPIRE, MOR, annual audit) by reviewing checklists and ensuring requested documentation is accessible.
• Act on behalf of the Community Manager in their absence.
• Perform other duties as assigned.

Reporting and Organizational Relationships

This position reports directly to the Community Manager and has no supervisory responsibilities.

Compensation and Benefits

CCH offers competitive wages with the position likely starting at the lower end of the salary range. Benefits include health, dental, vision, and life insurance, a 8% employer retirement contribution, and other standard benefits. The role is based at Westlake Christian Terrace East, 251 28th Street, Oakland, CA 94611.

Physical Demands

Continual sitting, typing, and repetitive computer use for up to 8 hours a day; frequent communication with others via in‑person, phone, and video calls. Reasonable accommodations may be made for qualified individuals with disabilities.

Equal Employment Opportunity

CCH is an equal opportunity employer and encourages applications from women, people of color, bilingual and bicultural individuals, and LGBTQ+ communities. No discrimination on the basis of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition. Qualified applicants with arrest and conviction records are considered.

Applicants with Disabilities

Reasonable accommodations will be provided to qualified disabled applicants. Please advise in writing at the time of application if accommodations are needed.

Qualifications and Requirements

• High School Diploma or GED required.
• Previous property management experience preferred.
• Knowledge of HUD/Section 8, Tax Credit programs and related systems preferred.
• Proficiency with Microsoft Office 365 and the ability to learn additional organizational systems.
• Strong analytical and problem‑solving skills.
• Strong interpersonal, written, and oral communication skills.
• Integrity, professionalism, and confidentiality in service delivery.
• Ability to prioritize tasks and consistently meet deadlines.
• Background check completion is required for employment.