Assistant Community Manager: Resident Experience Pro

Bryten; Clearwater (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision insurance

HSA contributions

401(k) with company match

Life & Disability Insurance

Vacation time from day 1

Paid holidays & floating holidays

Wellness programs

Professional development opportunities

Job summary

Bryten in Clearwater, FL is seeking a motivated Assistant Community Manager to support the Community Manager in daily operations, deliver exceptional resident service, and keep accurate records.

You’ll manage resident accounts, assist with leasing, coordinate maintenance, process applications, support marketing and retention initiatives, and help ensure compliance with Fair Housing and company policies. This role requires strong organizational skills, a team approach, and reliable transportation.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• 2+ years residential leasing or property management experience.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office; familiarity with Yardi/ResMan/OneSite.

Responsibilities

• Assist daily operations and overall performance of the community.
• Manage resident accounts, rent collections, payments, delinquency follow-up, and notices.
• Support leasing, occupancy, and resident retention goals with outstanding service.
• Process applications, screenings, and assist prospective residents through leasing.
• Coordinate with maintenance for service requests and unit turns.
• Ensure accurate resident files and financial records; assist with renewals and moves.
• Support marketing, resident engagement, and occupancy initiatives.
• Ensure compliance with Fair Housing regulations and company policies.

Skills

Customer service

Communication

Organization

Problem solving

Time management

Team player

Attention to detail

Bilingual

Education

High school diploma or GED

Bachelor's degree in Business/Property Management or related field

Tools

Microsoft Office

Yardi

ResMan

OneSite

Job description

Bryten in Clearwater, FL is seeking a motivated Assistant Community Manager to support the Community Manager in daily operations, deliver exceptional resident service, and keep accurate records.

You’ll manage resident accounts, assist with leasing, coordinate maintenance, process applications, support marketing and retention initiatives, and help ensure compliance with Fair Housing and company policies. This role requires strong organizational skills, a team approach, and reliable transportation.