Assistant Community Manager - Resident Experience & Ops

Bryten; Boulder (CO); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid holidays and vacation start Day 1

Professional development opportunities

Job summary

Bryten is seeking an Assistant Community Manager for a Contour Luxury Apts community in Colorado. You will support the Community Manager in daily operations, manage resident accounts, process applications, and coordinate maintenance to ensure timely service and high occupancy.

A strong focus on customer service and accuracy is essential in a fast-paced environment. The role emphasizes leasing support, resident retention, and compliance with Fair Housing laws.

Qualifications

• Minimum high school diploma or GED.
• Two+ years in residential leasing or property management preferred.
• Strong customer service and communication skills required.
• Ability to manage rent collections and financial processes.

Responsibilities

• Assist with daily operations and property performance.
• Manage resident accounts, rent processing, and notices.
• Support leasing, occupancy, and retention goals with excellent service.
• Process applications and screenings for new residents.
• Coordinate with maintenance for timely service and turnover.
• Maintain accurate resident files and financial records.
• Assist with renewals, move-ins/outs, and resident communications.
• Support marketing, engagement, and occupancy initiatives.
• Ensure Fair Housing compliance and company policies.
• Assist with financial reporting and performance monitoring.

Skills

Customer service

Interpersonal communication

Organization

Problem solving

Conflict resolution

Microsoft Office

Property management knowledge

Education

High school diploma or GED

Bachelor's degree in Business/Property Management (preferred)

Tools

Yardi

ResMan

OneSite

MS Office

Job description

Bryten is seeking an Assistant Community Manager for a Contour Luxury Apts community in Colorado. You will support the Community Manager in daily operations, manage resident accounts, process applications, and coordinate maintenance to ensure timely service and high occupancy.

A strong focus on customer service and accuracy is essential in a fast-paced environment. The role emphasizes leasing support, resident retention, and compliance with Fair Housing laws.