Assistant Community Manager

The Community Builders, Inc.; Saint Paul (MN); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Medical, dental, and vision insurance

403(b) retirement plan with company match

12 Paid Holidays & tenure-based PTO accruals

Confidential, 24/7 Employee Assistance Program

Job summary

The Community Builders, Inc. in Saint Paul is seeking an Assistant Community Manager to assist in property management operations. You’ll be responsible for leasing, ensuring compliance, and maximizing tenant retention while providing quality customer service.

This role requires strong organizational skills and experience in residential property management. The ideal candidate will hold a college degree or have 3+ years in a related field and be proficient in leasing operations and compliance regulations. Benefits include medical insurance, PTO, and a retirement plan.

Qualifications

• Strong understanding of regulatory programs and Federal Housing Laws.
• Experience in recruitment, training, and performance management.
• Ability to maintain accurate resident ledgers.

Responsibilities

• Assist in daily site operations with open communication.
• Monitor leasing performance to meet occupancy goals.
• Handle screening of applicants to ensure compliance.
• Manage office functions and resident issues effectively.
• Inspect properties and manage team performance.

Skills

Leasing

Customer service

Compliance

Operations administration

Microsoft Word

Microsoft Excel

Yardi or similar software

Education

College degree or 3+ years in relevant field

2+ years of experience in Property Management

Job description

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.

Position Description

Under the direction of the Community Manager, the Assistant Community Manager is responsible for leasing, compliance, maximizing rental income and customer service. This job involves heavy emphasis on operations administration and meeting compliance objectives, resident retention and providing a quality living experience for the residents. Certification in COS and LIHTC strongly preferred. This position has a requirement of five days a week in office.

Essential Functions

• Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
• Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
• Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
• Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
• Keeps informed of market conditions and update competitive market analysis quarterly.
• Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
• Monitors rent balances, collects rents, and sends out late or quit notices as required.
• Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
• Oversees office functions, including office hours, filing, computer systems, reports, etc.
• Inspects property, picks up litter, and reports issues to Service Maintenance Manager.
• Handles resident issues and concerns, partnering with Community Manager as needed.
• Inspects market ready units for acceptance to lease and for resident move in.
• Assists in recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
• Performs other duties are required.

Education & Experience

• College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
• Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program
• Pay Rate: $25/hour

The Community Builders is an equal opportunity employer.