Assistant Community Manager - HOA & Resident Services

Associa; Milford (CT); On-site; USD 28,000 - 33,000; Full time

Job summary

Associa is seeking an Assistant Community Manager to join our Milford, CT team. This role supports Community Managers, coordinates homeowner communications, prepares reports, and helps manage community operations.

The ideal candidate is organized, customer-focused, and eager to grow in property management while gaining hands-on exposure to day-to-day tasks. Responsibilities include assisting with notices, disclosures, vendor coordination, and file maintenance, while delivering excellent service

Qualifications

• High school diploma or GED required; Associate's degree strongly preferred.
• At least one year of customer service experience.
• Experience in community association or property management preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and strong written/verbal communication.

Responsibilities

• Partner closely with Community Managers to support a portfolio of community associations.
• Prepare agendas, management reports, meeting materials, notices, correspondence, and homeowner communications.
• Maintain and update association and homeowner information in systems.
• Assist with disclosures, meeting notifications, financial statements, and other required mailings.
• Support vendor coordination, proposals, and insurance notifications.
• Assist homeowners with questions and access to portals, key fobs, and community needs.
• Help prepare communications regarding projects, meetings, and maintenance.

Skills

Customer service

Communication skills

Organizational skills

Time management

Education

High school diploma or GED

Associate's degree

Tools

Microsoft Office

Job description

Associa is seeking an Assistant Community Manager to join our Milford, CT team. This role supports Community Managers, coordinates homeowner communications, prepares reports, and helps manage community operations.

The ideal candidate is organized, customer-focused, and eager to grow in property management while gaining hands-on exposure to day-to-day tasks. Responsibilities include assisting with notices, disclosures, vendor coordination, and file maintenance, while delivering excellent service