Assistant Community Manager: HOA Operations & Growth

townsqcareers; Town of Newark (WI); On-site; USD 26,000 - 34,000; Full time

Job summary

REI in Milford, CT is seeking an Assistant Community Manager to support a portfolio of associations. You will prepare agendas, reports, notices, and homeowner communications while maintaining records in C3 and shared systems.

The role requires at least one year of customer service experience and a high school diploma or GED; an Associate's degree is preferred. This is an office-based position with on-site inspections and resident interactions.

Qualifications

• High school diploma or GED required; Associate's degree strongly preferred.
• At least one year of customer service experience required.
• Experience in community association or property management is a plus.

Responsibilities

• Partner closely with Community Managers to support a portfolio of associations.
• Prepare agendas, reports, meeting materials, notices, and homeowner communications.
• Maintain and update association and homeowner information in C3 and shared systems.
• Assist with annual disclosures, meeting notifications, financial statement packages, and mailings.
• Support Architectural Review Board applications and conduct inspections when needed.
• Assist homeowners with questions, online portals, enrollment, and access items.
• Help prepare newsletters, flyers, notices, and project communications.
• Assist with delinquency and collections tracking.
• Support RFPs, repair quotes, vendor coordination, and insurance notifications.
• Prepare violation correspondence and communicate hearing outcomes.
• Process mail and provide general administrative support.
• Collaborate with managers, homeowners, boards, vendors, and teams to deliver client experience.
• Take on additional projects and responsibilities as you grow in the role.

Skills

Customer service

Microsoft Office

Education

High school diploma or GED

Associate's degree

Tools

Microsoft Office

Job description

REI in Milford, CT is seeking an Assistant Community Manager to support a portfolio of associations. You will prepare agendas, reports, notices, and homeowner communications while maintaining records in C3 and shared systems.

The role requires at least one year of customer service experience and a high school diploma or GED; an Associate's degree is preferred. This is an office-based position with on-site inspections and resident interactions.