Assistant Community Manager — Growth & Operations

Capital Square Living; Oak Ridge (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Performance-based bonuses

Health benefits

Cell phone reimbursement

PTO and Sick time

Holidays and VTO

401(k) matching with vesting

Housing discount

Professional development

Job summary

Capital Square Living is seeking an Assistant Community Manager to co-lead the day-to-day operations of an assigned community. You will work with the Community Manager and team to manage leasing, finances, and resident relations while ensuring compliance with policies and applicable laws.

This onsite role involves supervising maintenance, conducting inspections, reviewing financial reports, and supporting marketing and occupancy goals, with a focus on service quality and safety.

Qualifications

• High School diploma, GED, or related experience and/or training.
• Experience managing maintenance staff and coordinating property operations.
• Ability to read, write and communicate effectively to comprehend and complete legal documents.

Responsibilities

• Helps to meet targeted revenues by ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits as needed, and assisting with the preparation of monthly financial status reports
• Helps to oversee the leasing process by approving prospective resident applications, renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and makes sure to post and collect late fees and other charges as allowable and stated in the terms of the lease
• Responsible for collecting all monies due, and managing delinquencies according to CS Living Delinquency policies and procedures, and does so to achieve or outperform delinquency KPIs as directed by the Community Manager and/or Regional Manager/Director
• Assists with keeping the RADIX market survey up to date to ensure that current market and economic trends are correctly represented that may impact the community and assists the Community Manager in implementing short and long-range marketing and leasing strategies to achieve the community’s occupancy and revenue goals
• Promotes resident satisfaction and retention by responding to complaints, questions and requests in a timely manner and taking appropriate action to resolve and address service issues
• Ensures the community’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests
• Assists with the conducting of regular community inspections and takes appropriate actions to ensure that the physical aspects of the community, grounds, buildings, and amenities meet established standards for safety, cleanliness and general appearance and appeal
• Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary

Skills

Management

Supervisory experience

Communication

Software proficiency

Numerical skills

Education

High School diploma / GED

Tools

Yardi

Database management software

Job description

Capital Square Living is seeking an Assistant Community Manager to co-lead the day-to-day operations of an assigned community. You will work with the Community Manager and team to manage leasing, finances, and resident relations while ensuring compliance with policies and applicable laws.

This onsite role involves supervising maintenance, conducting inspections, reviewing financial reports, and supporting marketing and occupancy goals, with a focus on service quality and safety.