Assistant Community Manager: Lead, Lease & Delight

Capital Square Living; Midlothian (VA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Industry-competitive wage and bonuses

Medical, dental and vision coverage

Cell phone reimbursement

120 PTO hours + 40 sick hours

11 holidays + 2 floating holidays + 2?

401(k) with match

Housing discount

Professional development

Job summary

Capital Square Living is seeking an Assistant Community Manager to co-lead the day-to-day operations of an assigned community, overseeing the team, residents, and resources to meet budgeted financial and operational goals.

The role requires strong supervisory and communication skills, proficiency with Yardi, and the ability to manage leasing, collections, and reporting while ensuring compliance with Fair Housing, ADA, FCRA, and other laws governing multi-family housing.

Qualifications

• High School diploma, GED, or related experience and/or training.
• Demonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.
• Ability to read, write and communicate effectively to comprehend and complete legal documents, sell, and explain apartment features and benefits, and answer questions about the community’s operation.
• Proficient in word processing, spreadsheet, and database management programs to complete required reports and employment documents.
• Strong proficiency in using community management software (preferably Yardi and/or equivalent).
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages to complete financial records, budget, and other fiscal reporting information.

Responsibilities

• Meet targeted revenues by collecting rent and fees and preparing monthly financial reports.
• Oversee leasing: approve applications, renew leases, conduct inspections, post late fees as allowed.
• Collect all monies due and manage delinquencies to meet KPIs.
• Keep RADIX market survey up to date and assist with marketing/leasing strategies.
• Promote resident satisfaction by responding to complaints and requests promptly.
• Ensure maintenance team complies with company standards.
• Conduct regular community inspections to maintain safety and appearance.
• Complete accounting and administrative reports and other duties as assigned.

Skills

Management experience

Supervisory skills

Communication

Financial reporting

Budgeting

Math/numeracy

Problem solving

Multitasking

Education

High School diploma or equivalent

Tools

Yardi

Job description

Capital Square Living is seeking an Assistant Community Manager to co-lead the day-to-day operations of an assigned community, overseeing the team, residents, and resources to meet budgeted financial and operational goals.

The role requires strong supervisory and communication skills, proficiency with Yardi, and the ability to manage leasing, collections, and reporting while ensuring compliance with Fair Housing, ADA, FCRA, and other laws governing multi-family housing.