Assistant Community Manager — Grow Residents & Team

Carleton Living; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Carleton Living in Austin, TX, is seeking an Assistant Community Manager for Pathways at Chalmers East, West, and South. You will support leasing, maintenance, resident services, and financial oversight to maximize net operating income and ensure smooth operations.

The role requires 3–5 years in property management with at least 2 years as a Community Manager or Assistant Community Manager and a valid driver's license for local travel.

Qualifications

• High school education or equivalent. Prefer education beyond high school.
• 3 to 5 years’ experience in the industry with 2 years' experience as a Community Manager or Assistant Community Manager
• Valid driver's license; use of personal automobile for local job-related travel

Responsibilities

• Collect rents and maintain computer records according to Carleton’s procedures and policies
• Post charges associated with work orders, late charges, etc. by entering them in computer and generating notices for residents
• Complete Pre-close and AME
• Follow-up on delinquent accounts and pursue collections in accordance with established procedures
• Prepare and maintain complete resident files per Carleton Companies compliance policy
• Assist in showing units and screening applications
• Assist in scheduling vacant units for refurbishing and occupancy
• File for eviction and in some instances attend eviction courts
• Assist in developing and/or updating and/or maintaining weekly and monthly reports
• Maintain records of comparable rents and amenities for units in the market area
• Answer the phones communicating pleasantly and professionally
• Establishes and maintains courteous communication with customers, applicants, owners, vendors, contactors, and others

Skills

Property management experience

Driver's license

Customer service

Education

High school diploma or equivalent

Job description

Carleton Living in Austin, TX, is seeking an Assistant Community Manager for Pathways at Chalmers East, West, and South. You will support leasing, maintenance, resident services, and financial oversight to maximize net operating income and ensure smooth operations.

The role requires 3–5 years in property management with at least 2 years as a Community Manager or Assistant Community Manager and a valid driver's license for local travel.