Assistant Community Manager

Envolve; Richmond (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Disability Plans

Life Insurance

Apartment Discounts

401k Plan

Paid Holidays

Paid Time Off

Job summary

Envolve Community Management, LLC is seeking a full-time Assistant Community Manager to work at St. Luke's Apartments in Richmond, VA.

The on-site role supports the Community Manager in daily operations and administrative tasks. The position requires supervising leasing, maintenance, and housekeeping staff; reviewing market data; maintaining rental records; assisting with resident requests and renewal programs; and ensuring rent collection and reporting.

Qualifications

• Experience in on-site property management and leasing operations.
• Familiarity with HUD/HAP and tax credit programs.
• Commitment to exceptional customer service and attention to detail.

Responsibilities

• Direct and supervise leasing, maintenance, janitorial, and housekeeping staff.
• Maintain knowledge of area competition and market surveys.
• Complete weekly activity reports and manage rental and leasing records.
• Assist Community Manager with resident requests reporting and recording.
• Support renewal and retention programs.
• Process rents, receipts, and delinquent rent collections.
• Provide required reports.
• Perform other assigned tasks.

Skills

MS Word

MS Excel

Attention to detail

Written communication

Verbal communication

Team building

Customer service

HUD/HAP knowledge

Job description

Envolve Community Management, LLCowns and professionally manages apartment communities located in select markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to live.

A wide variety of opportunities await you at Envolve from residential apartment management, leasing, maintenance and more. We, the Envolve team, are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company.

Currently, we are searching for a full-time Assistant Community Manager to work at St. Lukes Apartments in Richmond, VA.

Description

This position is responsible for assisting the Community Manager in the daily aspects of on-site management and operations for the community at which they are employed. The assistant will also assist the Community Manager and supervisors with special projects and administrative tasks.

Duties

• Assist in directing and supervision of leasing, maintenance, janitorial, and housekeeping staff.
• Maintain a current knowledge of area competition and market surveys.
• Complete or supervise completion and accuracy of weekly activity reports, all rental applications and recording of all rental and leasing information.
• Assist Community Manager in the reporting, assigning, and recording of all resident requests.
• Assisting Manager in the implementation of resident renewal and retention programs.
• Responsible for the collection, receipting, and recording of all rents.
• Collection of all delinquent rents.
• Provide reports as required.
• Other tasks as assigned.

Qualifications

Computer knowledge of MS Word and MS Excel. Candidate must have a full understanding of compliance documents and deadlines. A commitment to exceptional customer service is critical along with a proven track record of strong team building skills. Excellent written and verbal communication skills with particular attention to details needed.

Knowledge of HUD/HAP and tax credit is required.

Benefits for Full-Time Employees

• Medical, Dental, and Vision Insurance, Short Term and Long-Term Disability Plans
• Company Paid Life Insurance
• Apartment Discounts
• 401k Plan
• Paid Holidays
• Paid Time Off

Background Screening and Drug Test Required.

EOE Minorities/Female/Disabled/Veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.