Assistant Community Manager

Thalhimer Multifamily; Richmond (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

NOVEL Apartments in Richmond, VA, seeks an Assistant Community Manager to support daily property operations, leasing, and resident relations as part of the Cushman & Wakefield | Thalhimer team. You will collaborate with the Community Manager on marketing, tours, rent processing, and administrative tasks.

The ideal candidate is proactive, detail-oriented, and proficient with Microsoft Office and property management systems (MRI preferred).

Qualifications

• Proficiency in Microsoft Office, Excel and Outlook; experience with property management software.
• MRI experience preferred but not required.

Responsibilities

• Marketing and leasing activities to attract prospective residents.
• Greet and tour prospective residents, process applications, and assist in rent processing.
• Provide administrative support and assist the Community Manager with daily operations.
• Foster positive relationships with current and prospective residents.

Skills

Multi-tasking

Attention to detail

Dependability

Customer service

Team collaboration

Tools

MRI

Job description

Exciting Career Opportunity: Assistant Community Manager at NOVEL Apartments in Richmond, VA!

Cushman & Wakefield | Thalhimer is excited to offer a dynamic career opportunity with our Thalhimer Multifamily team. We are seeking an Assistant Community Manager to join us at NOVEL in Richmond, VA. If you're looking to be part of a supportive and thriving team, this is the perfect opportunity for you!

What You'll Do:

As an Assistant Community Manager, you will play a vital role in creating a welcoming and professional environment for current and future residents. You will be involved in a variety of tasks that support the smooth and effective operation of the property. Responsibilities include:

• Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
• Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
• Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
• Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.

Preferred Candidate Attributes:

We are looking for a proactive, detail-oriented individual who thrives in a fast-paced environment. The ideal candidate will have:

• A strong ability to multi-task and handle a variety of responsibilities with ease.
• A keen attention to detail and problem-solving skills to address challenges effectively.
• Dependability and flexibility, with a willingness to collaborate with the team to meet property goals.
• A passion for customer service and the ability to relate to residents and prospective tenants.

Additional Qualifications:

• Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
• MRI experience is preferred but not required.
• A genuine desire to make a positive difference in the community.

Are You Ready to Make an Impact?

If you're excited to be a part of a successful team, make a lasting impact, and help shape the experience of residents, we'd love to hear from you!

Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer

What Does Success Look Like? A successful Assistant Community Manager is a dependable and detail-driven team player with strong organizational skills. You thrive in a fast-paced environment, support your team with flexibility and initiative, and maintain a high standard of professionalism. You're quick to learn, coachable, and always focused on resident satisfaction and operational efficiency.